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Technical Helpdesk Service Desk - No Experience Needed

Talentmate

Philippines

21st May 2026

2605-18758-27

Job Description

Provide technical support to clients via phone, email, and chat.
Manage and resolve customer inquiries using a ticketing system.
Collaborate with other support teams to escalate and resolve complex issues.
Maintain documentation for troubleshooting processes and solutions.
Ensure high levels of customer satisfaction through effective communication and problem-solving.

Requirements

Educational Qualifications: High School diploma or equivalent.
Experience Level: 1-3 years of experience in a helpdesk/ technical support role or as a customer service representative.
Skills and Competencies: Proficient in ticketing systems, strong customer service skills, and helpdesk software knowledge.
Responsibilities and Duties: Ability to troubleshoot hardware and software issues effectively.
Qualities and Traits: Excellent communication skills and a friendly demeanor.

About Us

iOPEX Technologies Philippines Inc. is a leading provider of innovative technology solutions and services. Our mission is to empower our clients by delivering cutting-edge technology that drives their success. With a focus on customer satisfaction, we have established a reputation for excellence in the industry. Join our dynamic team and be part of our continued growth and success.

Apply now here linktr ee stephmrn for this exciting opportunity as a Technical Helpdesk Specialist at iOPEX Technologies Philippines Inc.

Job Details

Role Level:	Associate	Work Type:	Full-Time
Country:	Philippines	City:	Taguig
Company Website:	https://www.iopex.com/	Job Function:	Call Center Operations
Company Industry/ Sector:	Outsourcing And Offshoring Consulting And Telephone Call Centers

What We Offer

About the Company

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