SME Talent Acquisition Services

What This Job Involves

Our Talent Acquisition teams are experts in identifying and introducing a high volume of industry-specific talent for us.  Within the team, our SME - HR Operations performs a valuable role in ensuring compliance within our offer and onboarding processes.  Our success is down to their diligence and attention to detail in the collation and storage of key onboarding documents and payroll information.

Accurate and timely inputs in HR systems and reports

You will perform a primarily responsibility in ensuring that new hire information in our recruiting system are accurate and on time. This role will be at the forefront in monitoring the onboarding requirements status of applicants in accordance to the overall hiring targets. It will be important for you to update related reports, and proactively communicate strategies and needed actions to ensure smooth application process for applicants, proper coordination of onboarding activities and overall performance within recruitment project timelines.        

Providing a Great Recruitment Process Experience

At JLL, we put client satisfaction at the front and center of everything we do. If you share our values, we will be more than happy to work with you. In this role, you’ll be one of the ambassadors of the company in promoting career opportunities and ensuring that interested applicants will be attended to timely, professionally and updated with relevant feedback and instructions. You’ll also be expected to keep application information with utmost confidentiality.

Promoting career opportunities, conducting applicant sourcing & screening activities

As part of the Talent Acquisition Team, there may also be chances for you to perform onboarding & recruitment related activities as your share in ensuring the team delivers recruitment targets. Performing activities ranging from sourcing applicants, monitoring referrals conducting interviews either through phone or face to face, providing recruitment related instructions, collecting application documents and overall promoting the exciting career opportunities offered by the company to increase the pool of interested talents.

Together with the team, you’ll also have the opportunity to work closely with internal stakeholders such as hiring managers, the site leaders and other departments.

Sound like you? Before you apply it’s also worth knowing what we’re looking for:

Experience And Passion In Talent Acquisition

A Bachelor’s Degree in Human Resources or a related field preferred. Do you have at least 3-5 years of professional, high-volume recruitment experience preferably from a BPO or Shared Services company? Do you possess good English communication skills?  Are you well-versed and highly adaptive to computer-based office administration systems & tools? Are you passionate about promoting employment opportunities and finding talents that fit share the objectives and values of the company? Are you resourceful, highly organized, have high discipline & integrity? Do you love supporting colleagues in accomplishing their goals?  You are what we’re looking for!

Onboarding administration execution

Key part of this role focuses on onboarding administration, including the collation of required documentation and payroll information as well as updating HR systems and trackers.  You must have a proven track record of flawless execution of an administrative process, all while following company standards and procedures. Ensuring that the team practices our ‘I am JLL’ core behaviours is also under your mandate.

A team player

You’ll be a person that collaborates with others regardless of role, business unit or location. At JLL, we work together to help achieve our ambitions and that of our clients.  You’ll be prepared to get involved and provide support in the wider HR team.

Motivated and proactive

Acknowledging your vital contribution to the team’s target delivery, you’re energetic, motivated and dedicated to the accomplishment of all recruitment projects.  You are used to quick turnarounds to project demands.

Client focused enthusiast

It is important that you can easily interact with applicants, stakeholders and both internal and external partners to deliver efficient services. We’ll also count on you to address conflicts and parallel priorities effectively. Likewise, you must be an excellent and resilient communicator who faces customers with a smile at all times, even in challenging situations.