Job Description

Job Highlights

  • laptop to be provided (pickup from Makati Office)

Role Summary

1

Responsibilities

  • Design, deploy, configure, and manage Riverbed Steelhead appliances and Cisco routing/switching solutions to improve network performance and application acceleration.
  • Monitor and analyze network performance using tools such as SolarWinds, ThousandEyes, and The Dude.
  • Troubleshoot network issues, identify bottlenecks, and perform root cause analysis to minimize downtime and improve service reliability.
  • Manage network-related incidents, problems, and change requests using ServiceNow (SNOW).
  • Perform routine maintenance activities and participate in on-call support rotations for critical incidents (P1/P2).
  • Develop and maintain accurate network documentation, including diagrams, configurations, and operational procedures.
  • Collaborate with cross-functional IT teams to support business and operational requirements.

Qualifications

  • Minimum of 2+ years of relevant experience in network engineering and WAN optimization.
  • Strong understanding of LAN/WAN technologies and enterprise networking concepts.
  • Experience supporting production network environments and handling critical incidents.
  • 2+ years of experience in Riverbed Steelhead
  • 2+ years of experience in RiOS
  • 2+ years of experience in Riverbed WAN Optimizer (RS WAN Optimizer)
  • 2+ years of experience in Cisco routing and switching
  • 2+ years of experience in Network monitoring and troubleshooting

Skills

Good-to-Have Skills

  • SolarWinds
  • ThousandEyes
  • The Dude
  • ServiceNow (SNOW)

Work Schedule & Setup

  • Work Setup: Hybrid
  • RTO Schedule: Tuesday and Wednesday (subject to change based on business needs)
  • Working Hours:
    • Opening Shift: 6:00 AM – 4:00 PM
    • Closing Shift: 8:00 AM – 6:00 PM
  • Work Days: Monday to Friday
  • Hours per Week: 45 hours
  • On-Call Support: 24/7 support for P1/P2 incidents
Technical Environment

Additional Information

Career Level

Mid to Senior

Work Location

Taguig City

Work Setup

Hybrid

Job Type

Project-based

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Job Details

Role Level: Not Applicable Work Type: Internship
Country: Philippines City: Taguig
Company Website: https://xurpas.com/ Job Function: Information Technology (IT)
Company Industry/
Sector:
IT Services and IT Consulting

What We Offer


About the Company

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