GDS_Consulting Customer - Manager

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Job Title: Manager - Consulting (Business Transformation)

Team: Business Design – [Sales | Service | Marketing | Commerce]

Experience: 9+ years

Level: Manager

Position Overview: We are seeking a dynamic and experienced Manager to join our consulting

team. The ideal candidate will have a strong background in consulting, with expertise in

commercials, RFP, and business transformation initiatives aligned with Marketing, Sales,

Service, or E-commerce.

Key Responsibilities:

• Lead and manage consulting projects focused on transformation, ensuring alignment
  
  

with client objectives and industry best practices.

• Develop and execute strategies for enhancing client engagement through effective
  
  

marketing, sales or service solutions.

• Should have experience in one or more of the following areas: Business Strategy, CX
  
  

Strategy, Current State Assessments, Future State Design, Business Case & Roadmap

Development, Process Design, Journey Mapping and Design etc.

• Own the preparation and submission of RFPs, ensuring high-quality proposals that meet
  
  

client needs and expectations

• Collaborate with cross-functional teams to design and implement innovative digital
  
  

solutions that drive business growth

• Analyze market trends and client requirements to identify opportunities for
  
  

improvement and innovation

• Build and maintain strong relationships with clients, acting as a trusted advisor
  
  

throughout the consulting process

• Mentor and guide junior team members, fostering a collaborative and high-performance
  
  

work environment.

Qualifications:

• Bachelor’s degree in any field and master’s degree in business or a related field; MBA
  
  

preferred.

• 6+ years of experience in consulting, with a focus on digital transformation projects.
• Proven experience in managing commercials and RFPs
• Strong understanding of marketing/ sales/ service strategies, or e-commerce platforms
• Excellent analytical and problem-solving skills, with the ability to think strategically.
• Exceptional communication and interpersonal skills, with a knack for building
  
  

relationships.

• Ability to work independently and collaboratively in a fast-paced environment
  
  

EY | Building a better working world

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Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

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