Job Description


  • ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Instructor Senior Analyst WORK SETUP: Hybrid OVERALL PURPOSE: The Instructional Design Senior Analyst works with different training resources and subject matter experts (SMEs) to create self-paced, or instructor led courses required for Capability Development training programs. RESPONSIBILITIES: Design and Development of Effective Learning Content using appropriate delivery methods
  • Analysis of competency and knowledge requirements to design an effective training model for learner needs
  • Participate in training reviews and feedback sessions from training resources to apply recommendations
  • Conduct research, extensive fact checking and validation to support accuracy of information to be added in content
  • Designing curriculum, content outline and storyboards, applying appropriate multimedia learning methodologies considering scalability, delivery requirements and limitations
  • Develop training materials such as slides, facilitator guides, participant guides, elearning, videos, job aids, handouts, and pre and post course work
  • Revision of existing training programs based on changes to requirements
  • Liaising with learning partners to include appropriate learning courses in the program
  • Working with the technical team in the publishing of materials in the learning platforms
  • Create skill and knowledge assessments as well as case studies
  • Assess course development timelines and efforts and communicate with stakeholders Learning Program Delivery and training resources enablement
  • Conduct Train the trainer sessions to ensure consistency in delivery of developed instructor-led courses if necessary
  • Recording and evaluating training data using Kirkpatrick’s levels of evaluation to gauge effectiveness
  • Ensure training materials are accessible to participants and faculty Periodic Creation and Review of Learning Materials
  • Revise modules or create new material based on pre/post test results, faculty and learner feedback
  • Categorization and review of content recency and relevance that have been released or are already uploaded to the learning platforms
  • Development, re-templating or rewriting of content from subject matter experts Communication Materials Development
  • Design and create collaterals to communicate information, updates and announcements about training programs being supported such as mailers, brochures, videos, slides and catalogs OTHERS: Project Shift Schedule: Mid Shift Project Rest Day: Weekends Off Project/Team Location: Taguig, Uptown Bonifacio Tower 2


  • SKILL AND QUALIFICATIONS:


  • At least 2-3 years Instructional Design and Content Development Experience
  • At least 1-2 years Contact Center Training Experience - preferred
  • Proficient in E Learning Development applications (Articulate, Captivate)
  • Working knowledge of video editing/ development preferred (e.g. Canva, Adobe Premiere, Powtoon)



  • Job Details

    Role Level: Mid-Level Work Type: Full-Time
    Country: Philippines City: Taguig
    Company Website: https://www.accenture.com/ph-en Job Function: Education & Teaching
    Company Industry/
    Sector:
    Software Development

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