Job Description

  • Lead global build and transition initiatives within a mature U.S. healthcare GBS
  • Hybrid Night Shift setup with strong exposure to transition programs

Firmenprofil

Our client is a leading organization in the U.S. healthcare and health and safety sector, recognized for innovation, high‑quality patient care, and operational excellence. Its global capability center in Taguig, Metro Manila provides a stable, mission‑driven work environment with strong multinational collaboration and long‑term career opportunities.

Aufgabengebiet

Key Responsibilities of the Build and Transition Manager

  • Lead the build phase of transformation initiatives, ensuring readiness across documentation, training, and knowledge transfer
  • Oversee development and validation of SOPs, process documentation, and playbooks aligned to design standards
  • Ensure completeness and quality of knowledge capture from source teams
  • Direct development of training materials and learning plans for GCC readiness
  • Establish and manage readiness criteria across people, process, technology, and controls
  • Partner with Transformation & Design teams to align build outputs with operating models
  • Identify and mitigate readiness risks, gaps, and dependencies prior to transition
  • Track build progress and provide readiness reporting to leadership and governance forums

Anforderungsprofil

Successful Candidate Profile

  • Years of experience in transformation, shared services, training, knowledge management, or operations
  • Direct People Management experience.
  • Bachelors degree in Business Administration, Healthcare Administration, Operations, or related field
  • Strong background in documentation, knowledge management, and training frameworks
  • Experience in global SSC / GBS or GCC environments
  • Strong stakeholder management and cross‑functional collaboration skills
  • Solid project management and risk mitigation capabilities
  • High attention to detail and quality standards

Vergütungspaket

The Build and Transition Manager role offers the opportunity to play a critical role in scaling a global healthcare capability center. This position provides exposure to complex transformation initiatives with global stakeholders. The role operates in a hybrid work setup based in Taguig, Metro Manila. Professionals can expect a collaborative, mission‑driven environment aligned with healthcare and safety standards. Long‑term career growth is supported through continuous transformation programs and organizational expansion.

Kontakt

Referenznummer: JN-052026-7027137


Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: Philippines City: Taguig
Company Website: https://redirect.michaelpage.com/mp-home Job Function: Project Management
Company Industry/
Sector:
Staffing and Recruiting

What We Offer


About the Company

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