BIS ME Billing Coordinator

Essential Duties

The role will be responsible with service billing with the following but not limited to:

Processing of service billing accurately and on a timely manner

Meter reading handling

Develop and maintain effective documentation and records including internal trackers and database.

Email management

Invoice preparation and adjustment

May handle minimal outbound calls for coordination purposes.

Undergo cross-training and handle other functions as assigned by the Team Leader

Communicate proactively and positively with all members of Canon Asia & CBSC

Work as part of the team and ensure positive, supportive, and collaborative working relationships with peers.

Other task/s that may be assigned from time to time

Primary Job Functions:

Create & Renew Contract (TG, AMC, EW)

TG Contract Creation

Contract Creation (for Warrantied Machine e.g. Printer)

TG Contract and Warranty Contract Renewal & Extension

Set up extended warranty (For Dealers)

Click Charge Billing

Invoice Amendments with Debit Note & Credit Note

Upload Invoices unto Customer Portal

Customer Reports

Credit card charging

Cost Centre Billing

Prepare For Cost Centre Billing

Credit CDSS Invoice & Rebill Invoice by Cost Centre

Billing of Non-Contractual / Non-Tangible Services

Service Billing

Machine Shifting Billing

Billing Of Software/Maintenance renewal/ Technical Support (w/ or w/o amortisation)

Request For Loan & Return Of Refurbished machines

Raise FOC Sales Order for Refurbished Machine

Raise Collection Order For Refurbished Machines & End of lease machines

Auction Sales

Set Up Prices for Papers - Upload Price List of Papers

Maintain Machine & Contract Records

Update changes in Machine Records

Manage Contract Changes (TG, Leasing)

Novation Process

Qualifications & Experience

College/bachelor’s degree in any discipline

Billing and meter reading experience

Intermediate Excel and Word skills

Good communication skills