Application Support Engineer

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Assist in defining and reviewing the functional requirements for the application specifically the gaps that will be filled through customizations. Design individual functional processes and development components as per the requirements Confirm the completeness and consistency of the design deliverables. Resolve any inconsistencies discovered. Conduct packaged software training for end clients during conference room pilot demo or user training. Participate in transitioning the designs to the technical designers developers in the team and ensure a clear and complete understanding of the designs. Provide functional guidance to the development and testing team members for the work units. Participate in quality reviews to ensure traceability of the end out come deliverable to the requirements. Participate in the knowledge transition of the functional designs to the technical designers. Minimum 3 year(s) of experience is required