Travel Experience Planner

PLEASE READ: TAGUIG RESIDENTS ONLY. ONSITE POSITION ONLY

Thank you for your interest. Our office is located in Taguig City, and we prefer applicants living within an hours commute and preferably with experience in the same role. If this suits you, please email us your resume

• Provide excellent customer service, resolving issues in a timely and empathetic manner.
• Maintain in-depth knowledge of Travbest Travel & Tours Co. offerings to effectively recommend travel solutions.
• Facilitate travel bookings, and itinerary changes, and handle special requests in alignment with company policies.
• Collaborate with team members to enhance the customer experience.
• Address customer feedback, ensuring high standards of hospitality and service are met.
• Designing and organizing unique travel experiences.
• Ensuring travel itineraries meet clients expectations and needs.
• Coordinating with vendors and service providers.
• Offering exceptional customer service and support before and during the travel.
  
  

• Minimum Diploma degree in tourism, hospitality, or related field.
  
  

• Proficiency in the English Language.
• Resilient scheduling and itinerary coordination abilities.
• Excellent problem-solving skills to address travel-related challenges.
• Demonstrated strong work ethic and reliability.
• Capability to handle confidential information with discretion.
  
  

• Predominantly office-based with potential for travel.
• Flexible working hours to accommodate client time zones.
  
  

• Flexibility to work with different cultures and languages.
• Affinity for travel and creating memorable customer experiences.
• Attention to detail and the ability to manage multiple tasks.
• Strong interpersonal and communication skills.