Technical Partner Manager

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

The Technical Partner Manager is responsible for the technical oversight of vendor partnerships, from initial assessment and onboarding through ongoing performance management. This role focuses on evaluating the technical capabilities and product portfolios of potential partners to ensure they align with the organizations strategic and technical requirements. The Technical Partner Manager also monitors and ensures the technical performance and delivery of partners throughout the partnership lifecycle.

Duties And Responsibilities

• Collaborate with Product Dev team in the technical assessment of potential vendor partners, including evaluating their product offerings, technical capabilities, and integration readiness.
• Assist the internal product and engineering teams to define technical requirements and integration strategies for new partnerships.
• Manage the technical aspects of partner onboarding and integration, coordinating with internal and external technical teams.
• Stay updated on industry trends, emerging technologies, and best practices relevant to partner technologies and integrations.
• Assist in the creation of comprehensive reports for the vendor assessment during partner selections
• Evaluate and keep track of the performance of vendor partners, tracking key metrics and KPIs related to service delivery, product reliability, and contractual commitments.
• Create and present evaluation reports on partner performance and value.
• Provide regular updates and reports to the Partner Lifecycle Management Lead on the technical status and performance of vendor partnerships.
• Identify opportunities for technical optimization and process improvement within the partner lifecycle.
  
  
  

Requirements

• 5+ years of experience in vendor management, partnership management or related roles, or technical partner manager with contract management background or discipline
• Experience in contract negotiation, and technical compliance monitoring
• Proven track record of establishing and managing successful vendor partnerships
• Strong negotiation, communication and interpersonal skills
• Experience with API integrations, software development lifecycles, and technical due diligence is highly preferred.
• Proven experience managing technical relationships with external vendors or partners.
• Bachelors Degree in Computer Science/IT, Engineering, Technical , Business Management/Administration, or similar field. Legal or Contract Management experience highly preferred.
  
  
  

Skills

• Soft: Negotiation, Stakeholder Management, Problem-Solving, Technical Communication
• Hard: Contract Drafting and Review, Vendor Performance Analysis &Management, Technical Assessment and Due Diligence
  
  
  

Equal Opportunity Employer

Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.

Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

---