Supervisor Customer Service Ops

What Customer Service Operations Contributes To Cardinal Health

Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.

Qualifications

• Bachelors degree or equivalent work experience
• Previous experience leading a team
• Strong leadership skills
  
  

• Coordinates and supervises the daily activities of operations or business staff
• Administers and exercises policies and procedures
• Ensures employees operate within guidelines
• Decisions have a direct impact to work unit operations and customers
• Frequently interacts with subordinates, customers, and peer groups at various management levels
• Interactions normally involve information exchange and basic problem resolution
• Effectively manage time and independently prioritize work responsibilities to meet key deadlines.
• Create and maintain Standard Operating Procedures and work instructions specific to the program.