Subject Matter Expert - Data Management VAD

Key Areas of Accountability :

• Understands, communicate and implements best practices that are related to all Data
  
  

Management processes including but not limited to process updates, error trends

discussion, error correction and etcetera.

• Well-knowledgeable in all Data Management Tasks.
• Responsible in providing aid on how to resolve a particular process-related challenges
• Coordinates and pro-actively work with Supervisor for Action Planning on how to further
  
  

improve over-all Team’s Quality.

• Regularly delivers coaching and feedback to employees who are struggling in Quality
  
  

metric.

• Has the ability to read and analyze different medical documents (ex., Prescription,
  
  

Patient Information Form).

• Ability to adapt to and work with the different tools and systems used to carry out duties
  
  

and responsibilities

• Observes legal and ethical guidelines for safeguarding patient and company
  
  

confidentiality (HIPPA).

• Completes assigned work in a timely and efficient manner.
• Adapts to and demonstrates the ability to deal with frequent changes in the work
  
  

environment.

• Meets individual, departmental, and company goals.
• Other Subject Matter Expert duties as assigned.
  
  

Competencies required :

• Fostering Teamwork
• Commitment to Job Deliverables
• Decision making
• Attention to Details
• Attention to Communication
• Customer Orientation
• Analytical Thinking
• Leadership
• Trustworthiness and Ethics
• Problem Solving
• Technical Expertise
• Managing Change
• Managing Performance
• Adaptability
• Initiative
• Interpersonal Skills
• Thoroughness
• Self Confidence
• Stress Management
• Personal Credibility
• Flexibility
  
  

Minimum Qualification :

• Minimum of 1-2 years of experience in healthcare accounts (preferably with strong
  
  

background for Data Management)

• Has a strong People and Engagement skills
• Knowledge in Medical Terminology
• Very good interpersonal and communication skills
• Above-average problem solving, decision-making and analytical skills
• Ability to work independently and stay on task
• Expert in Data Management processes
• Ability to work under stressful conditions
• College Diploma

---