SPE-CHD And Troubleshooting

Job Summary

Join our dynamic team as a Specialist in SPE-CHD & Troubleshooting where you will leverage your expertise in ISV and Hi-Tech domains. With a hybrid work model and day shifts you will collaborate with cross-functional teams to enhance our technological solutions. Your role will be pivotal in ensuring seamless operations and driving innovation contributing to our companys success and societal impact.

Responsibilities

• Analyze and resolve complex technical issues related to SPE-CHD ensuring minimal disruption to operations.
• Collaborate with cross-functional teams to develop and implement effective troubleshooting strategies.
• Provide expert guidance on ISV and Hi-Tech domain-specific challenges to enhance system performance.
• Utilize strong English communication skills to articulate technical concepts to non-technical stakeholders.
• Monitor system performance and proactively identify potential areas for improvement.
• Document and maintain detailed records of troubleshooting processes and resolutions.
• Assist in the development of training materials to enhance team knowledge and skills.
• Conduct regular system audits to ensure compliance with industry standards and best practices.
• Engage in continuous learning to stay updated with the latest technological advancements in the field.
• Support the implementation of new technologies and processes to improve operational efficiency.
• Coordinate with vendors and third-party service providers to resolve technical issues.
• Ensure all solutions align with company objectives and contribute to overall business goals.
• Foster a collaborative environment to encourage knowledge sharing and innovation.
  
  

• Possess a strong understanding of ISV and Hi-Tech domains with practical experience in troubleshooting.
• Demonstrate excellent English communication skills both verbal and written.
• Exhibit a proactive approach to problem-solving and a keen attention to detail.
• Show proficiency in documenting technical processes and solutions.
• Have a track record of working effectively in a hybrid work model.
• Display the ability to work independently and as part of a team.
• Maintain a commitment to continuous learning and professional development.