Senior Operations Processor Global Payments And Liquidity

About This Role

Wells Fargo is seeking to hire a Senior Operations Processor for Partners Sales, Global Payments & Liquidity Group. The role is responsible for activities that support the operational infrastructure, performance, and efficiency.

In This Role, You Will

• Support Operations in completing larger and more complex business, operational, and customer support initiatives and overall effectiveness of team performance
• Use technical expertise in the designated area and resolve escalated issues
• Provide feedback and present ideas for improving or implementing processes and customer support
• Perform complex operational and customer support initiatives within Operations functional area
• Assist staff, managers, and colleagues and provide guidance and interpretation of policies and procedures
• Apply technical knowledge and expertise to perform work and action requests
• Provide subject matter expertise and interpretation of procedures to staff
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
  
  

Required Qualifications:

• 4+ years of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  
  

Desired Qualifications:

• Experience in financial markets and operations, with demonstrated success in business reporting, workflow management and analytics
• Strong ability to prioritize tasks and strategize delivery and implementation of teams daily workload and project requirements
• At least (4) years experience in Operations in a back-office setting or environment either from a Financial Services, Shared Services or BPO
• At least (4) years experience in one or a combination of the following: Sales, Sales Support, General Banking, or Direct Client Contact
• College graduate
• Intermediate Microsoft Office skills in Word, Excel, Outlook, and PowerPoint
• Analytics, Research, MS Excel, VBA, Macros, Pivot, Controls
• Sales, Client Support and / or Quality experience, preferred
  
  

Job Expectations:

• Strong leadership abilities including accountability, collaboration, partnership and interpersonal skills
• Good understanding of practice and techniques in managing workload and analysis needed for key deliverables
• Develop, monitor, implement and assess departmental requirements on workflow management, reporting and tools to support overall team success
• Partners with Aligned Sales Analysts on an individual basis to assist with creating account structures
• Performing proximity studies and post implementation reviews; preparing relationship review presentations and submitting maintenance requests
• A successful Operations Analyst will deliver high quality, client-focused solutions when preparing and completing their assigned tasks and/or presentations
• Accurate and timely input of data into various systems and applications
• Analysis, manipulation and scrubbing of MS Excel based reports
• Assisting with the development of sales presentations and proposals
• Amenable to work on night shift, Monday - Friday
• Amenable to work onsite (4x1)
  
  

Posting End Date:

2 Dec 2025

• Job posting may come down early due to volume of applicants.
  
  

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business units risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants With Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment And Hiring Requirements

• Third-Party recordings are prohibited unless authorized by Wells Fargo.
• Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
  
  

Reference Number

R-501759

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