Job Description

Position Description

Role Summary

The Senior / Expert MS Dynamics AX Technical Lead will serve as the primary technical authority for the clients Microsoft Dynamics AX 2009/2012 environment. This role is responsible for overall technical ownership, system stability, performance optimization, and leading complex initiatives such as AX migrations, upgrades, integrations, and environment refresh activities. The role will also provide expert-level support for database and infrastructure-related services supporting the AX platform.

Key Responsibilities

  • Provide technical expertise for Microsoft Dynamics AX 2009/2012 environments and related systems.
  • Oversee and support AX application, database, and integration operations.
  • Lead the planning and execution of complex technical initiatives such as: AX upgrades and migrations AX Migration Server and database migrations AX monitoring and tooling migrations Environment refresh and rebuild activities Take lead on the coordination of Installation and integration of third-party applications as needed. (e.g., Biztalk, Streamserve, ReadSoft, CPQ, Fastpath)
  • Act as Subject Matter Expert (SME) for AX, SQL Server, and supporting infrastructure.
  • Perform root cause analysis for complex incidents and recurring problems.
  • Conduct technical reviews of AX application and SQL database configurations, benchmark against Microsoft standards, and recommend improvements.
  • Drive system optimization, performance tuning, and stability improvements.
  • Drive operational improvements by implementing technical process enhancements and introducing automation and AI-driven solutions to increase efficiency and add value.
  • Collaborate with infrastructure, applications, and vendor teams for coordinated delivery.

Must-Have Core Skills

Service Management

  • Incident and Problem Management
  • Systems and Application Monitoring
  • Root Cause Analysis

Database & SQL Server Expertise

  • MS SQL Server Administration (DBA)
  • Performance Tuning & Optimization
  • T-SQL Programming
  • SQL Profiler
  • SQL Replication
  • SQL Always On
  • SQL Jobs and Maintenance Plans
  • Backup and Restore Strategy
  • Reporting Services (SSRS)
  • SQL Server Configuration and Administration
  • SQL Migration and Upgrade

Dynamics AX Technical

  • AX 2009/2012 deep technical expertise
  • DynamicsPerf and AX Trace analysis
  • AX Crash Analysis and troubleshooting
  • AX Installation & Configuration
  • Kernel Updates / Slipstreaming
  • Management Reporter Installation/Rebuild
  • AX Enterprise Portal (EP) installation & setup
  • AX SSRS Installation and Configuration
  • AX Environment Refresh and Cloning

Monitoring Tools

  • Opsview
  • SolarWinds or equivalent enterprise monitoring tools

Nice to Have / Added Advantage

  • Dynamics 365 (Technical exposure)
  • Azure services (IaaS/PaaS knowledge)
  • Power Platform (Power Apps, Power Automate)
  • Automation with .NET / PowerShell

Experience Requirement

  • Minimum of 10 years experience in MS Dynamics AX technical roles, with hands-on leadership of complex projects.
  • Proven experience in enterprise database and application support environments.
  • Experience working in multi-team, global, or enterprise delivery models is preferred.
  • Must be amenable to working onsite 3 days a week in McKinley, Taguig, on a mid-shift schedule.

Your future duties and responsibilities

Required Qualifications To Be Successful In This Role

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.


Job Details

Role Level: Entry-Level Work Type: Full-Time
Country: Philippines City: Taguig National Capital Region
Company Website: https://cgi.com Job Function: Software Development
Company Industry/
Sector:
IT Services and IT Consulting

What We Offer


About the Company

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