Job Description

Position Description

We are looking for an experienced and client-focused SAP Sales and Distribution (SD) Expert to support and continuously enhance our clients' SAP SD solution. This role is dedicated to providing functional support, process optimization, and solution stability within a complex, global SAP environment.

Your future duties and responsibilities

  • Act as the primary functional lead for the client's SAP SD landscape, ensuring seamless day-to-day support and system stability.
  • Manage and resolve incidents, service requests, and enhancements in collaboration with the client and internal support teams.
  • Analyze and troubleshoot complex SD issues across modules, including Sales, Pricing, Billing, Credit Management, and Logistics Execution.
  • Drive continuous improvement initiatives by identifying process optimization and automation opportunities within OTC.
  • Coordinate with cross-functional teams (FI/CO, MM, PS, and Technical) to ensure integrated and efficient end-to-end solutions.
  • Support period-end and quarter-end closing activities, ensuring timely and accurate order-to-cash processing.
  • Prepare functional documentation, impact assessments, and test scripts for change requests and system updates.
  • Lead and mentor your team to support resources to ensure high-quality, consistent service delivery.
  • Maintain strong client relationships, providing proactive communication and advisory support.

Required Qualifications To Be Successful In This Role

  • 10+ years of experience in SAP with a specialization in Sales and Distribution processes.
  • SAP SD expertise for more than 10 years with ECC + WMS interface + Ecommerce process + retail process (opening of new shop/subsidiary)
  • Project Management Skills (to coordinate the tasks and the communication with the different teams)
  • Comfortable with leading workshops and drafting specifications
  • Ability to provide workload estimation on new requests/projects
  • Expertise in both ECC and SAP S/4HANA environments with a focus on support and enhancements.
  • Deep understanding of Sales Order Management, Pricing, Delivery, and Billing.
  • Strong integration knowledge with SAP FICO, MM, and other modules
  • Proven ability to lead workstreams independently in a client-facing support environment.
  • Strong analytical and problem-solving skills with a proactive and service-oriented mindset.
  • Excellent communication and stakeholder management skills, including experience interacting directly with clients.
  • Familiarity with ITIL service management processes.
  • Must be amenable to working onsite 1x a week in McKinley, Taguig, on a mid-shift schedule.

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

Come join our team—one of the largest IT and business consulting services firms in the world.


Job Details

Role Level: Entry-Level Work Type: Full-Time
Country: Philippines City: Taguig National Capital Region
Company Website: https://cgi.com Job Function: Information Technology (IT)
Company Industry/
Sector:
IT Services and IT Consulting

What We Offer


About the Company

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