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Salesforce Marketing

Talentmate

Philippines

27th February 2026

2602-18884-207

Job Description

The Campaign Operations Support role provides critical executional and technical assistance to the Campaign Operations Manager in delivering customer engagement campaigns through Salesforce CEP (Customer Engagement Platform). This role is responsible for supporting the setup, testing, deployment, and monitoring of journeys and automation, ensuring operational accuracy, timely delivery, and actionable reporting. The ideal candidate is detail-oriented, collaborative, and technically proficient in Salesforce, helping scale campaign execution across teams.
Technical setup and execution of campaigns within Salesforce CEP
Ensure timely deployment of campaigns in alignment with the campaign calendar
Support journey and automation configuration, including QA and testing
Monitor and report on campaign delivery, engagement metrics, and operational issues

Key Activities

Build and configure journeys and automations in Salesforce CEP based on campaign briefs
Conduct QA checks on campaign assets, audience files, and test sends to ensure accuracy
Schedule and launch campaigns according to the approved calendar and timelines
Track and report on campaign performance, engagement results, and any delivery issues

Minimum Qualifications

Licenses & Certifications

Salesforce Marketing Cloud Certification (e.g., Email Specialist) is a plus
Basic certifications in campaign management or marketing automation tools are advantageous

Technical

Familiarity with Salesforce Marketing Cloud (Journey Builder, Automation Studio)
Understanding of campaign workflows, audience segmentation, and dynamic content
Basic knowledge of HTML/Javascript, AmpScript and SQL query is an advantage
Product & Industry
Exposure to customer engagement strategies and lifecycle marketing
Experience in financial services, insurance, or telecom industries is a plus Salesforce Execution Support
Ability to assist in configuring and maintaining journeys and automations in Salesforce
Comfortable navigating platform tools and resolving basic technical issues
Attention to Detail & Process Discipline
Strong focus on QA, accuracy, and adherence to campaign standards
Organized and reliable in managing timelines and documentation

Collaboration & Communication

Effective communicator with Campaign Operations Manager and cross-functional teams
Proactive in supporting execution tasks and coordinating with stakeholders

Job Details

Role Level:	Associate	Work Type:	Full-Time
Country:	Philippines	City:	Taguig National Capital Region
Company Website:	http://www.yondu.com	Job Function:	Marketing
Company Industry/ Sector:	Information Technology and Services

What We Offer

About the Company

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