About the Client Our client is a growing service-based business currently led directly by its owner, who has been personally managing sales, client relationships, and day-to-day operations. As client demand continues to increase, the business has reached a point where hands-on support is needed to keep operations running smoothly and to help sustain its growth trajectory. The owner is looking for a dedicated, capable partner who can take ownership of key business functions and operate with a high degree of independence.
Why does this role exist? The owner has been single-handedly managing all sales, client relations, and office operations after unexpectedly losing his chief administrator, while also juggling a significant personal commitment that demands a substantial portion of his time. This role exists to take outbound sales and client-facing admin fully off his plate — not just to support him, but to independently generate new business. The mission is simple: build and close a pipeline of security/patrol contracts through proactive outreach, while ensuring the day-to-day office runs smoothly under the guidance of the owner's trusted delegate.
The Impact you’ll make
Outbound Sales & Business Development
Conduct outbound cold calls and emails to apartment complexes and other prospective clients
Pitch and secure signed security/patrol service contracts
Maintain a consistent, proactive outreach cadence to build a healthy sales pipeline
Contract & Client Administration
Draft client contracts with accuracy and attention to detail
Handle light invoicing for signed accounts
Manage day-to-day client email correspondence professionally and promptly
Office & Calendar Operations
Manage the owner's calendar and scheduling
Coordinate with the office overseer to keep priorities aligned
Keep administrative operations running smoothly in the owner's absence
Onboarding & Relationship Alignment
Complete intro call and onboarding to understand company standards and voice
Build a strong working relationship with the office overseer for daily direction
Operate autonomously once aligned, escalating only when necessary
Skills, Knowledge and Expertise
Required:
Proven outbound B2B sales/SDR experience (cold calling and cold emailing to close deals)
Demonstrated success securing signed contracts or closing new business
Experience with light invoicing processes
Experience drafting or assisting with contract documents
Availability to work full-time, 40 hrs/week, US Eastern hours (Mon–Fri, 9am–5pm)
Your superpowers are...
Technical Skills
Strong cold calling and cold emailing technique
Contract drafting and basic invoicing know-how
Comfortable with calendar and email management tools
Clear, professional written and verbal English communication
Soft Skills
Persuasive, confident closer who isn't afraid of rejection
High accountability and follow-through with minimal oversight
Detail-oriented, especially with contracts and numbers
Trustworthy and discreet with client and business information
Proactive — spots opportunities and takes initiative without being asked
WFH Set-Up:
Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.
Internet speed of at least 40MBPS
Headset with an extended mic that has noise cancellation and a webcam
Back-up computer and internet connection
Quiet, dedicated workspace at home
You should apply if...
You thrive on the thrill of the close and genuinely enjoy the hustle of outbound sales — not just administrative support.
You're the type of person who takes ownership of a pipeline and treats it like it's your own business.
You're comfortable working with a high degree of autonomy, reporting to a delegate rather than the owner directly, and you take pride in being the dependable backbone of an operation even when no one's watching closely.
You see this not as "just an assistant role," but as a chance to directly drive a company's growth.
What to expect...
Work Setup:
Remote position
Must have a reliable internet connection and a quiet workspace
Required to provide own computer with Intel Core i5 or something similar or higher operating system
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