Job Description

Discover your 100% YOU with MicroSourcing!

Position:
Sales Development Team Lead, (B2B AU Telco)

Location: BGC, Taguig City

Work setup & shift: Onsite | Dayshift

Be a part of something big at Microsourcing!

Were building a new team to support a dynamic challenger in the Australian telco space; a company committed to redefining customer experiences and pushing the boundaries of digital innovation.

Our client serves mid-market to large enterprise customers and is committed to building a sustainable, high-performance environment in the Philippines. We partner with our client to foster an inclusive culture that attracts, develops, and retains top talent—creating an exceptional place to work while enabling the delivery of a world class service centre

This is your chance to contribute to projects that connect millions nationwide while working with cutting-edge technology. Join us on this exciting journey and grow your career with a company thats at the forefront of the telecommunications industry!

About The Role

The Sales Development Team Lead will play a pivotal role in building and scaling our Sales Development function. This is a unique opportunity to be part of a "start-up" environment within a growing company, where you will have a direct impact on our success. You will be responsible for leading, coaching, and developing a team of Sales Development Representatives (SDRs) to generate qualified leads and drive pipeline growth. As a player-coach, you will both lead the team and contribute to lead generation efforts. The ideal candidate will have a proven track record of success in sales development, a passion for developing talent, and a data-driven approach to optimizing performance.

Team Leadership And Development

As a Sales Development Team Lead, you will:

  • Recruit, hire, onboard, and train new SDRs, ensuring they have the skills and knowledge to succeed.
  • Mentor, coach, and motivate SDRs to achieve and exceed their individual and team goals.
  • Provide ongoing feedback, performance reviews, and professional development opportunities to team members.
  • Foster a positive, collaborative, and high-performing team culture.
  • Champion onboarding and continuous training initiatives, creating resources and facilitating best practice sharing.

Sales Development Strategy And Execution

  • Develop and implement effective outbound sales strategies, including targeted account-based selling approaches.
  • Design and launch high-performing multi-channel cadences (calls, emails, LinkedIn) tailored to specific verticals and target audiences.
  • Refine outbound sequences and implement a data-driven approach to improve effectiveness.
  • Standardize SDR lead qualification processes, continuously optimizing the SAL-to-Closed-Won ratio.
  • Drive new logo acquisition efforts.
  • Identify target accounts and market segments, and develop strategies to penetrate those markets.

Performance Management And Optimization

  • Set clear performance expectations, KPIs, and targets for the SDR team.
  • Monitor and analyze key metrics (e.g., MQL-to-SQL conversion rates, pipeline generation, activity metrics) to identify trends, areas for improvement, and opportunities for growth.
  • Lead A/B testing initiatives for outbound messaging and cadences to optimize conversions and meeting quality.
  • Track and report on team performance to sales leadership, providing insights and recommendations.
  • Ensure accurate and timely data entry and reporting in CRM (e.g., Salesforce).

Cross-Functional Collaboration

  • Collaborate cross-functionally with sales and marketing teams to align on target profiles, design outreach strategies, and optimize campaign execution.
  • Work closely with sales leadership to ensure seamless lead handoff and alignment on priorities.
  • Provide feedback to marketing on lead quality and campaign effectiveness.

What Youll Need

  • 3+ years of experience in a sales development, inside sales, or similar role, with a consistent track record of exceeding targets.
  • 1+ years of experience in a leadership, mentorship, or team lead role.
  • Proven ability to coach SDRs on sales techniques, prospecting strategies, and lead qualification.
  • Proficiency in using CRM (e.g., Salesforce) and sales engagement platforms (e.g., Outreach, Salesloft).
  • Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions.
  • Excellent communication (verbal and written), interpersonal, and presentation skills.
  • Highly motivated, results-oriented, and driven to succeed.
  • Strong work ethic, integrity, and professionalism.
  • Ability to thrive in a fast-paced, dynamic environment.

Preferred Skills And Qualifications

  • Bachelors degree in Business, Marketing, or a related field, or relevant work experience
  • Proven success in driving new logo acquisition and expanding market share.
  • Deep understanding of sales development best practices, methodologies, and processes.
  • Experience in designing and executing effective outbound sales strategies, including account-based selling.
  • Strong understanding of lead qualification frameworks (e.g., BANT, MEDDIC) and the ability to optimize lead qualification processes.
  • Experience in setting KPIs, tracking performance metrics, and generating reports.
  • Ability to lead A/B testing initiatives and optimize sales processes.
  • Solid understanding of business principles, sales cycles, and revenue generation.
  • Ability to collaborate effectively with cross-functional teams, including sales and marketing.
  • Strong alignment with world-class sales standards, including a focus on customer-centricity, continuous improvement, and data-driven decision-making.
  • Adaptable to change and willing to embrace new ideas and technologies.
  • A passion for sales, technology, and helping others succeed.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Why join MicroSourcing?

Youll Have

  • Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off, group life insurance, and performance bonuses
  • A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
  • Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
  • Career Growth: Take advantage of opportunities for continuous learning and career advancement.
  • Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Our commitment to 100% YOU

MicroSourcing firmly believes that our companys strength lies in our peoples diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - its our commitment. Our way of life. Here, we dont just accept your unique authentic self - we celebrate it, valuing every individuals contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

  • Terms & conditions apply


Job Details

Role Level: Mid-Level Work Type: Full-Time
Country: Philippines City: Taguig National Capital Region
Company Website: https://www.microsourcing.com Job Function: Sales
Company Industry/
Sector:
Outsourcing and Offshoring Consulting

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