RTR Senior Team Leader

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Job Description

3M APAC Service Center or GSC Philippines (PH) is one of the pioneering Shared Service Centers of 3M. 3M has 3 global service centers located in Poland, Costa Rica, and here in the Philippines. GSC PH has an array of services rendered to 3M subsidiaries which are clearly laid out in a Service Catalog.

Process coverage includes Source To Pay (STP), Record To Report (RTR), Global Operations Support (GOS & IT), Hire To Retire (HTR), Global Channel Services (GCS), Master Data Management (MDM), etc.

The RTR Senior Team Lead will supervise the team responsible for providing accounting services to various 3M subsidiaries. The performance measures for this role will include service delivery and meeting SLA metrics, productivity and compliance, and team engagement.

Main Responsibilities

• Supervise general ledger activities which include journal entry preparation, accounts reconciliation, monthly and annual closing and reports, and other general ledger related tasks.
• Supervise fixed asset activities which include recording of asset acquisition, transfer and disposal, accounts reconciliation, monthly and annual closing and reports and other fixed asset related tasks.
• Next level (2nd) point of contact for process issues and escalations.
• The team lead will be responsible to ensure SOP and RACIs are properly set-up and followed and for issue resolution and process improvement.
• The team lead is also responsible to engage with stakeholders ensuring regular and productive communication and feedback.
• Lead and participate in process improvement activities ensuring continuous improvement and productivity.
• Supervise and have regular discussion with team members ensuring they meet their goals, KPIs and individual development plans.
• Lead other related tasks such as internal and external audits, SOX reviews, etc.
• Ensure compliance with 3M Global Financial Standard, SOX and other regulations.
• Participate in projects, e.g. accounting centralization activities from the region, SAP deployment, etc.
• Balancing day to day operations and project requirements and ensure daily deliverables are completed on time
• Perform Daily Health Check – attendance monitoring and back up, issues to be addressed, activities to be completed for the day, etc.
• Handle issues management - ensure that issues are discussed in tier meetings
• Regular review of issues noted and escalations
• Assess / Focus on Learning and Development of the team
• Drive team engagement activities
• Conduct 1:1s / regular Coaching Sessions
• Succession plan / career progression (IDP) of the team
• Establish BCP within the team
• Formulate and monitor Management Action Plans / Audit Remediation Plans
• Process migration inputs – i.e. Capacity planning and assessment
  
  
  

Basic Qualifications

• Accounting degree or related working experience in Finance and Accounting area - minimum 5 years.
• People management and leadership experience - minimum 3 years.
• Solid financial accounting and internal control knowledge. CPA is advantage.
• Working knowledge of SAP - minimum 3 years.
• Experience in Shared Service Center for multinational corporation is preferred.
• Fluent in English.
  
  
  

Skills

• Ability to learn legacy system (AS/400, PeopleSoft, etc.).
• Flexible for new assignment and willingness to learn.
• Cross functional and cultural communication skill.
• Detailed oriented and enjoys working with operational processes.
• Highly client service and quality-oriented mindset.
• Structured approach to effectively and efficiently planning own workload.
• Team oriented person.
• Working knowledge of Microsoft Office.
• Ensure compliance to 3M Financial Standard, SOX Controls and other regulations.
• Engage in ad-hoc activities such as internal/external audit, tax audit, etc.
• Lead team’s participation in project, e.g. centralization activities, LSS, Idea Hopper.
• Maintain team’s SharePoint and Global Process SOPs.
• Co-Team Lead and Team Manager’s support and back-up.
  
  
  

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