Product Manager - Learning And Enablement Production B2B AU Telco

Discover your 100% YOU with MicroSourcing!

Position: Product Manager - Learning and Enablement Production (B2B AU Telco)

Location: BGC, Taguig City

Work setup & shift: Onsite work setup | Day shift

Be a part of something big at Microsourcing!

Were building a new team to support a dynamic challenger in the Australian telco space; a company committed to redefining customer experiences and pushing the boundaries of digital innovation.

Our client serves mid-market to large enterprise customers and is committed to building a sustainable, high-performance environment in the Philippines. We partner with our client to foster an inclusive culture that attracts, develops, and retains top talent—creating an exceptional place to work while enabling the delivery of a world class service centre

This is your chance to contribute to projects that connect millions nationwide while working with cutting-edge technology. Join us on this exciting journey and grow your career with a company thats at the forefront of the telecommunications industry!

Your Role

Create and maintain learning content, sales enablement and system enablement assets and documentation. Manage the migration of content from BigTinCan to the new sales enablement platform.

As an Product Manager - Learning and Enablement Production, you will:

• Document processes from SME input for system enablement
• Build learning modules and resources (including SCORM files)
• Create guides, job aids and learning materials
• Create and translate existing learning into new formats
• Upload courses, track versions and keep content current
• Facilitate virtual training sessions and manage breakout rooms in Microsoft Teams
• Support training rollouts and enablement programs
• Support Sharepoint build to host all sales operational material
• Liaise with system and process SME’s to create and document how-to guide
• Work with marketing on sales enablement content
• Drive the onboarding project across the SE team and create relevant tools and assets
  
  

What You Need

Non-negotiables

• Experience building eLearning / SCORM modules
• Sales enablement platform administration or LMS experience (Showpad or Seismic preferred)
• Microsoft Teams facilitation and breakout room management (mandatory)
• Clear instructional writing and documentation skills
• Strong written and spoken English communication
• Exposure to marketing automation platforms (e.g. Marketo)
  
  

Preferred Skills/expertise

• Instructional design background or certification
  
  

–

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Why join MicroSourcing?

Youll have:.

• Competitive Rewards*: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Experience a culture that values your time, offering a balanced schedule and team-driven initiatives designed to help you enjoy life beyond work.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
  
  

Our commitment to 100% YOU

MicroSourcing firmly believes that our companys strength lies in our peoples diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – its our commitment. Our way of life. Here, we dont just accept your unique authentic self - we celebrate it, valuing every individuals contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply

---