People Operations Officer

Why you’ll love this role

This is a high-impact role at the core of a scaling fintech business.

You won’t just “support HR.” You’ll own the operational engine that keeps our People & Culture function accurate, compliant and scalable. Your work will directly protect the business, strengthen governance, and enable sustainable growth as we expand our enterprise footprint.

Reporting to the People & Culture Manager, you’ll gain end-to-end exposure across the employee lifecycle — recruitment, payroll, performance, workforce data, learning and compliance — while working closely with senior leadership.

If you’re someone who loves structure, precision, and building systems that run seamlessly, this role will stretch and accelerate your career.

This Is Ideal For Someone Who

• Enjoys bringing clarity to complexity
• Takes pride in accuracy and detail
• Thinks in systems and processes
• Is curious about how high-growth businesses scale
• Wants meaningful exposure in a regulated, fast-moving environment
  
  

• Maintain accurate HRIS records, org structures and reporting lines
• Produce workforce and headcount reporting
• Uphold data privacy standards and flag inconsistencies early
  
  

• Support payroll cycles and documentation
• Administer salary, benefits and incentive changes
• Maintain compliant, audit-ready compensation records
  
  

• Coordinate interviews and hiring workflows
• Maintain ATS integrity and compliance documentation
• Support a consistent, professional candidate experience
  
  

• Administer performance review cycles and PIP documentation
• Execute onboarding and offboarding processes
• Support engagement surveys and participation tracking
  
  

• Coordinate compliance training and maintain completion records
• Ensure regulatory training requirements are met
  
  

• Document workflows and identify gaps
• Recommend and support process enhancements
• Contribute to building scalable People systems
  
  

• 2–4 years in People Operations or HR Systems
• Experience in a fast-paced or regulated environment (tech/fintech preferred)
• Strong HRIS and ATS capability
• Exposure to payroll support and employment documentation
  
  

• Exceptional attention to detail and data accuracy
• Strong understanding of compliance and documentation standards
• Confidence escalating risks appropriately
• Clear, professional communication skills
• Strong organisational and reporting capability
  
  

• Proactive, structured and process-driven
• Adaptable in a changing environment
• Commercially curious
• High ownership and accountability
  
  

• A growing Philippines team – You’ll join an established and growing PH team (17+ and expanding), with real local community and long-term career opportunities — not just an offshore role.
• Global exposure – Work closely with our Australia-based teams in a truly international business, with opportunities for growth and potential travel as we scale.
• Human-first culture – We lead with empathy, respect, and belonging. We prioritise wellbeing and operate as one connected team, not a hierarchy.
• Flexible by default – Work from home as standard, with the structure and support to succeed remotely.
• Belonging and celebration: Monthly remote-first events and global EOFY/EOY parties bring the whole company together. Weekly company-wide standups and quarterly Town Halls keep us connected.
• Meaningful perks: “Me Days” (extra paid leave), birthday gifts, and discounts across health, retail, and lifestyle.
• An award-winning culture: Recognised for employee wellness and a genuine focus on belonging.