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Online Customer Service Representative

Talentmate

Philippines

11th September 2026

2609-19288-510

Job Description

Description

Engage with customers through various channels to address inquiries and resolve issues promptly.
Provide accurate information about products and services to enhance customer satisfaction.
Process orders, returns, and exchanges efficiently while maintaining accurate records.
Collaborate with team members to improve service delivery and share customer feedback.
Utilize customer relationship management (CRM) tools to track interactions and outcomes.

Requirements

Job Title: Online Customer Service Representative
Job Function: Customer Service Representative
Responsibilities and Duties: Ability to manage multiple customer queries and prioritize tasks effectively.
Qualities and Traits: Excellent communication skills with a focus on empathy and understanding.
Qualities and Traits: Strong problem-solving skills and a proactive approach to customer care.
Working Conditions: Comfortable working in a remote environment, utilizing digital communication tools.
Responsibilities and Duties: Flexibility to work in varying shifts to accommodate customer needs.

Job Details

Role Level:	Entry-Level	Work Type:	Full-Time
Country:	Philippines	City:	Taguig National Capital Region
Company Website:	http://metacomsolutions.com	Job Function:	Customer Service
Company Industry/ Sector:	Telephone Call Centers and Outsourcing and Offshoring Consulting

What We Offer

About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

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