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Non-Voice E-Commerce Customer Service

Talentmate

Philippines

10th May 2026

2605-19288-127

Job Description

Description

Provide exceptional customer service via email and chat for e-commerce inquiries.
Assist customers with order tracking, returns, and product information.
Resolve customer issues in a timely and efficient manner.
Maintain accurate customer records and feedback for continuous improvement.
Collaborate with other teams to enhance customer experience.

Requirements

Educational Qualifications: Bachelors degree in any relevant field preferred.
Experience Level: No prior experience required; entry-level candidates are encouraged to apply.
Skills and Competencies: Strong written communication skills; ability to work in a fast-paced environment.
Qualities and Traits: Customer-oriented mindset; problem-solving abilities.
Working Conditions: Shift-based work, including weekends and holidays may be required.

Job Details

Role Level:	Not Applicable	Work Type:	Full-Time
Country:	Philippines	City:	Taguig National Capital Region
Company Website:	http://metacomsolutions.com	Job Function:	Customer Service
Company Industry/ Sector:	Telephone Call Centers and Outsourcing and Offshoring Consulting

What We Offer

About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

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