Metro Sales Admin Assistant

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Job Description

Reporting to the Sales Manager, the Sales Assistant is responsible for providing sales administration and support to the Sales Executives and Sales Manager.

Main Responsibilities and Duties: Detail the main activities and responsibilities involved

Areas Of Direct Responsibility

• Administration support to sales team
• Sales data entry including bookings
• Internal emails
• Preparation of sales reports including campaign & client tracking reports using Excel and various systems
  
  

• Assist sales team with creating sales proposals for clients
• Sales data entry: Receive and process new booking schedules for clients from sales team
• Timely processing of booking changes
• Monitor bookings to ensure spots are not dropped out of the schedule, or are replaced
• Complete check at month end of any spots not transmitted, prior to invoicing
• Prepare reports pre and post client campaigns to support client results delivery, using excel and other various systems
• Monitor and Coordinate material changes. Retrieve requested information from IBMS.
• Coordinate the filler lists for sales office each week
• Prepare regular reports for available airtime for sales
• Prepare monthly share reports for sales team
• Communicate clearly and concisely with and assist sales team members and other seven employees as required over email, Microsoft teams, cisco jabber.
  
  

• Other duties as reasonably directed.
• Follow company policies and procedures.
• Take all reasonable care to ensure that your actions or omissions do not impact on the health and safety of yourself and others in the workplace.
• Ensure that co-workers are treated respectfully and without any form of discrimination, harassment or victimisation.
• Be a positive, willing and adaptable member of the team at all times.
  
  

• Confidence and maturity to communicate effectively with external & internal customers from varying backgrounds
• A proven ability to work effectively in a busy, fast paced environment whilst demonstrating persistence and patience on a daily basis.
• Experience in an administrative role.
• Solid computer skills including proficiency with Microsoft office suite applications, including Excel, Outlook, Word
• A high level of organisation and time management skills.
• A high accuracy level for data input
• Excellent attention to detail
• Self-motivated and able to work efficiently to set priorities and accomplish tasks in a timely manner
• Media experience is well-regarded.
• Previous customer service experience would be highly regarded