At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.
Job Description
Supervises 3PL and ensures that 3PL adheres to the agreements and SLA in the contract which includes but not limited to Goods receiving, transfer, issuance and return.
Responsibilities
The role is responsible for the supervision of the bulk device operations of traded items, ensuring that 3PL warehouse partner, Vendor, and/or Accredited Service Center partners adhere to the agreement and SLA in the contract, which includes, but is not limited to, the following :
Oversees the 3PL warehouse operations, ensuring on-time processing and system posting of incoming and outgoing inventories, job orders, and material requests, and value-added services are promptly and correctly executed.
Handles and finds solutions for logistics disruptions, shipping delays, and inventory issues, aging, and provision.
Maintain accurate inventory records and ensure compliance with quality standards.
Proactively addresses and resolves all performance and escalation issues of Vendor and Accredited Service Centers
Reviews key area processes with 3PL or different business groups and recommends solutions that are aimed at achieving work progress, effective inventory management, and sustain high level of customer satisfaction and retention
Processes warehouse and/or vendor invoices and acts as the budget comptroller of the team to ensure accuracy and timely posting of payments to 3PL and other vendor partners.
Proficient in Excel and capable of providing relevant warehouse reports and analysis to identify optimization opportunities and cost-saving measures
Must possess a “customer first” mindset to immediately address warehouse concerns or after-sales issues.
Expert at cultivating high-trust partnerships with internal stakeholders and external clients through transparent communication and a collaborative approach to problem-solving
Skilled at facilitating meetings, implementing strategic recommendations, and de-escalating customer concerns
Willing to perform cycle counts, spot checks, and audits to maintain accurate inventory levels
Eager to learn and perceives every challenge as an opportunity
Ability to remain productive, focused, and calm during high-stakes, fast-paced, or emergencies
A degree in Logistics, Supply Chain Management, Business Administration, Operations Management, with 2-3 years of experience in warehousing and logistics, is an advantage
Equal Opportunity Employer
Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.
Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here
Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.
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