The MCP S&OP serves as a critical link between Customer Operations, Category & Strategy Planning, Marketing, and Customer Business Development, ensuring alignment across all stages of the Sales and Operations Planning cycle.
The role provides insights on business performance and key drivers of results by integrating quantitative data and qualitative inputs, enabling informed decision-making and early identification of risks and opportunities.
Key Responsibilities
Drive in-month forecast delivery and proactively bridge gaps to ensure target achievement.
Lead promo forecast planning in the medium term and coordinate cross-functionally to ensure on-time-in-full (OTIF) execution.
Participate in long-term Integrated Business Planning (IBP) through TBTT, collaborating with CSP to refine customer-facing category strategies and trade plans.
Analyze and synthesize data, reports, and stakeholder feedback to provide actionable insights and explain performance drivers.
Identify supply or supportability risks and manage stakeholder communication to minimize business impact or recover losses
Collaborate closely with WL1 teams to execute plans and deliver operational targets.
Engage WL2+ stakeholders by providing context, insights, and recommendations to guide category and BU decisions
Lead in annual Winter project coordinating on servicing for Condiments during peak season.
3-5 Years in Supply Chain operations, Customer Service, Planning experience and exposure to Purchase to payment cycle
Experience in FMCG Supply Chain is an advantage (Planning, Customer Service, Logistics)
Experience on SAP ERP, APO, (Familiarity on Kinaxis is an advantage)
Proficient in Excel
Commercial acumen and cross functional business process knowledge
Experienced in handling different teams and people management
High influential skills and maturity in terms of working with cross functional teams is an advantage
At Unilever, inclusion is at the heart of everything we do. We welcome applicants from all walks of life and are committed to creating an environment where everyone can thrive/succeed. All applicants will receive fair and respectful consideration, and we actively support the growth and development of every employee.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
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