Mandarin Chinese Language

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Summary: As an Application Support Engineer, you will engage in a variety of tasks that involve identifying and resolving issues within critical business systems. Your day will typically include collaborating with team members to troubleshoot software problems, analyzing system performance, and implementing solutions to enhance system functionality. You will also have the opportunity to contribute to discussions aimed at improving service delivery and ensuring the reliability of software products and platforms. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Analyze and troubleshoot software issues to ensure optimal performance. - Collaborate with cross-functional teams to enhance system functionality. - Document and communicate findings and solutions effectively. - Participate in continuous improvement initiatives to enhance service delivery. - Provide training and support to team members and stakeholders as needed. Professional & Technical Skills: - Required Skill: Expert proficiency in Software Product & Platform Interface & API Engineering. - Additional Good To Have Skills: Experience with Android Application Development, Mandarin Chinese Language. - Strong understanding of software development life cycle and methodologies. - Experience with API design and integration. - Proficient in troubleshooting and debugging software applications. - Familiarity with cloud-based platforms and services. Additional Information: - The candidate should have minimum 2 years of experience in Software Product & Platform Interface & API Engineering. - This position is based at our Manila office. Minimum 2 year(s) of experience is required