Luxury Travel Consultant - Sales River Cruising

Travel Consultant / Luxury Travel Sales (Open to Fresh Graduates)

Location: BGC, Taguig City, Philippines
Work Setup: Office-Based
Schedule: Night Shift – aligned with Canadian time zones
Employment Type: Full-Time

We are looking for an experienced and highly polished Travel Sales Consultant to join our luxury travel sales team. This role is ideal for a confident, consultative sales professional who enjoys engaging with affluent and high-profile clients and delivering a premium, personalized customer experience.

You will manage warm, high-intent inbound leads provided by the client, guide prospective travelers through a consultative sales journey, and convert opportunities into luxury travel bookings. No cold calling or lead generation is required.

• Engage with warm, high-intent inbound leads and build strong client relationships.

• Conduct discovery conversations to understand clients’ travel preferences, motivations, budgets, and expectations.

• Recommend and present curated luxury travel options based on individual client needs.

• Clearly communicate itineraries, inclusions, pricing tiers, and value propositions.

• Build trust and rapport with affluent, senior, and high-net-worth travelers.

• Provide a sophisticated, personalized, and professional customer experience.

• Nurture leads through multiple touchpoints until conversion.
  
  

• Convert assigned inbound leads into successful bookings within established timelines.

• Identify customer needs and recommend appropriate travel solutions.

• Handle objections and concerns confidently while guiding clients toward informed decisions.

• Maintain accurate CRM records, update lead stages, and document all customer interactions.

• Consistently work toward targets for conversion rate, revenue, lead progression, and customer satisfaction.
  
  

• Manage multiple customer conversations simultaneously across1–4 week sales cycles.

• Maintain consistent and timely follow-ups throughout the customer journey.

• Ensure every lead has clear next steps and proactive communication.

• Coordinate with tour operators and travel experts to finalize bookings and ensure a smooth client handoff after the sale.
  
  

• Experience in sales or client-facing roles(Open for Fresh Graduates).

• Experience inhospitality, luxury travel, real estate, financial services, or other consultative/high-ticket sales is highly preferred.

• Strong spoken and written English communication skills; B2–C1 proficiency preferred.

• Clear and professional communication style with a neutral accent preferred.

• Proven ability to confidently engage with high-net-worth and affluent clients.

• Experience managing multi-touch, multi-week sales cycles with consistent follow-up.

• Strong listening and discovery skills with a consultative approach to selling.

• Highly organized with experience using CRM systems and maintaining accurate records.

• Confident, polished, calm, and professional demeanor, particularly when dealing with a mature clientele.

• Comfortable working with clients in the Canadian market, particularly a typical demographic of 55+ travelers.

• University degree preferred; minimum 2 years of college required if experienced.

• Willing and able to work full-time, office-based in BGC, Taguig City on a night-shift schedule aligned with Canada time zones.
  
  

The ideal candidate is a polished, relationship-driven sales professional who knows how to build trust, uncover customer needs, and confidently guide high-value clients toward a purchase decision. You should be comfortable managing longer sales cycles, following up consistently, and delivering a premium experience from the first conversation through booking.

• Warm, high-intent inbound leads— no cold calling or lead generation.

• Opportunity to work with affluent and high-net-worth international clients.

• Comprehensive training on luxury travel products, systems, and processes.

• All necessary tools and systems provided.

• Daily interaction with travel experts and client leadership.

• Opportunity to develop expertise in consultative and high-value sales within the luxury travel industry.