lead associate

Description

The Role

As a Health and Benefits Consultant you will consult on a wide variety of complex projects involving the design, pricing, funding, implementation and management of a full array of Health and Group Benefits programs including medical, dental, Benefits Consulting, including but not limited to Benefits Review, Benefits Optimization, Flexible benefits, Health Care Audits, and Health and Wellness. You will serve as the Project Manager/Leader and day-to-day communication liaison with our clients, create client deliverables, contribute to client management and new business activities, and participate in the creation of new intellectual capital.

• Assist in soliciting and closing New Business for consulting and brokerage business within established parameters
• Responsible for project management and delivery of consulting projects
• Analyze available funding options (e.g. HMO, life insurance, TPA, etc), and formulate data-based recommendations
• Project management of complex projects, guaranteeing on-time delivery, within budget and with high quality, of benefits consulting clients
• Collect, understand, validate and analyze utilization data, and provide recommendations, based on analytics
• Design plans, provide benefit recommendations to suit client needs based on client demographics, utilization data, market data and clients’ benefit objectives
• Present the results of benefits consulting projects to the client
• Demonstrate proficient writing, oral presentation skills in client reports, recommendations, and presentations
• Conduct lectures for leaders/employees when there is/are: implementation of new benefit; change of benefit (design or vendor); specific campaigns; new group of hires
• Learn, develop expertise and eventually lead in selling, setting up and implementing benefits and communication tools
• Provide thought leadership and Legislative updates: communicate to the client’s Human Resources team any changes in local laws related to group life insurance, medical, dental benefits, and potential direct and/or indirect impacts on the company’s current benefits programs
• Provide analytics on the Risk profile of the population: analysis of the epidemiological profile of the population (if such data is available) to provide support in decisions concerning health management and potential costs
• Assume the checker role in the application of the Performance Excellence model in consulting projects
• May also be a doer in projects, as the need arises
• Train colleagues in data analytics, data validation
• Train and supervise colleagues who may be asked to report to you as a People Manager
• Understand and properly use WTW’s tools
• Consistently exhibit the values of WTW
  
  

• Excellent ability to communicate ideas effectively and participate in engaging discussions with management, clients and the team
• Strong focus on customer service
• Good oral and written communication skills, good presentation skills
• Deep knowledge of national and local H&B vendor marketplaces
• Technical proficiency in multiple H&B practice disciplines
• Broad understanding of compliance issues related to local legislation
• Proficiency in Microsoft Office (especially Excel, Word and PowerPoint, knowledge of Macros and MS Access is a plus);
• Proficiency in English language
• Good people management skills
  
  

• Client Focus
• Change and Adaptability
• Talent Development
• Influence and Selling
• Results Focus
• Collaboration
• Stress Management
• Thought Leadership and Innovation