IT Senior Application Engineer

About The Job

The IT Senior Application Engineer has extensive skills in operational support, monitoring, and troubleshooting to ensure high availability and stability of critical systems. He/she will enhance system performance by driving automation, optimizing infrastructure, and collaborating closely with development and operations teams to build scalable and resilient solutions.

What You’ll Do

• Overall responsible for all the environments that the system resides in.
• Drive system reliability, ensuring uptime and performance align with business-critical processes.
• Proactively monitor system performance using Splunk, Loki, Prometheus, Grafana, Thanos, and other observability tools.
• Quickly identify, troubleshoot, and resolve infrastructure, application, and network issues. Automate solutions to prevent recurring issues. Participate in on-call rotations for urgent incidents.
• Continuously develop monitoring strategies to ensure high availability
• Design and execute performance tests, analyze results, and identify bottlenecks to ensure the system meets performance requirements.
• Create and optimize CI/CD pipelines using GitLab, Jenkins, Kubernetes, and Ansible to ensure timely and high-quality testing and version delivery.
• Develop Disaster Recovery plans to ensure data integrity and system resilience.
• Collaborate with the team to understand requirements and implement appropriate technical solutions.
• Share knowledge to encourage growth within the team. Maintain system documentation, runbooks, and knowledge base articles.
• Follow and suggest improvements to internal processes.
• Stay updated on DevOps/SRE best practices.
  
  

What You Need To Have

• 5-10 years working in DevOps, SRE, Application Support, Software Development or similar roles
• Experienced working in a dynamic culture
• Advanced: Linux (including kernel, file systems, process management), Scripting (Shell, Bash, Python, PowerShell, Ansible), GitLab, Jenkins, Splunk, Prometheus, Grafana, understanding of networking concepts and protocols.
• Intermediate: Kubernetes, Ansible, Java-based applications, Oracle Weblogic Server, Eureka, Docker, basic query fundamentals.
• Excellent debugging and troubleshooting skills, and hands-on experience with CI/CD pipelines, security best practices, and system maintenance and health monitoring.
• Good understanding of SRE & DevOps practices and principles.
• Knowledgeable in Application Development + Support Concepts and Processes
  
  

What Can Set You Apart

• Message Processing - Kafka & RabbitMQ
• Knowledgeable of Collaboration Tools like MS Teams, etc.
• Knowledgeable of Ticketing Tools like Jira, etc.
  
  

Job Perks You'll Enjoy

• Permanent dayshift schedule
• Up to 20% variable performance-based bonus
• HMO on Day 1 and HMO dependents coverage including same-sex partners
• Access to mental health and wellness partners
• Wellness Leaves and Birthday Leave
• Internal career mobility options
• Local and international learning opportunities
  
  

Empower Filipinos with innovative financial solutions at Home Credit Philippines. Click Apply Now and join a company where there are #NoSmallRoles and everyone is important.

At Home Credit Philippines, we believe that everyone has something special to offer. Our motto "No Small Roles, Everyone is Important" is at the heart of everything we do. We think diversity makes our company better and every single job and person here plays a big part in our success.

We’re all about creating a welcoming place where everyone feels valued for who they are. This means we make sure that everyone, no matter their background or what they look like, gets a fair chance at jobs, training, and promotions. When it comes to hiring, everyone gets a fair look. It doesn’t matter where you’re from, what you believe, who you love, whether you have a disability, or any other or any other condition protected under Philippine laws. If you meet the job requirements, you have a chance to get the job.

Come join us at Home Credit, where diversity fuels our innovation. Here, there are #NoSmallRoles and #EveryoneisImportant.

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