Instructional Designer Mid Shift

Why N-able

At N-able, we’re not just helping businesses be secure —we’re redefining what it means to be cyber resilient. Our end-to-end platform blends AI-powered capabilities and flexible tech stacks, so customers can manage, secure, and recover with confidence. But the real power behind it all? Our people. We’re a global crew of N-ablites, who love solving complex problems, sharing knowledge, and delivering solutions that actually make a difference. If youre into meaningful work, fast growth, and a team that’s got your back, you’ll be surrounded by people who believe in what they do—and in you.

As an Instructional Designer, you will build and maintain training programs that support comprehensive customer knowledge of N-able products. This includes onboarding training, product release training, course maintenance, certification courses, and assessments. You will collaborate with subject matter experts across engineering, product management, and technical support to determine training needs, design and deliver engaging learning experiences, and assess the impact of the training provided. Your work will ensure customers understand how to use N-able products effectively and confidently, fostering long-term partner loyalty, advocacy, and retention.

What Youll Do

• Design, create, and maintain customer-facing product training programs and certification courses.
• Collaborate with cross-functional teams and subject matter experts to identify and prioritize training needs.
• Design assessments and feedback mechanisms to measure learning outcomes and improve training effectiveness.
• Organize learning experiences for optimal engagement and retention using instructional design best practices.
• Maintain content within Learning Management Systems (LMS).
• Verify team created content to ensure intuitive and technically accurate learning experiences.
• Work effectively as part of a global team across time zones and cultures.
  
  
  

What Youll Bring

• Strong understanding of adult learning principles, instructional design models (e.g., ADDIE, SAM), and learning science.
• Experience designing and delivering certification programs and assessments.
• Basic knowledge of cybersecurity principles, networking, software architecture, UX/UI design and AI tools.
• Demonstrated ability to coordinate and manage multiple training projects simultaneously.
• Proficiency in eLearning authoring tools such as Articulate Storyline and Rise, Adobe Captivate, or similar.
• Familiarity with LMS platforms and principles (e.g., SCORM, xAPI).
• 2+ years of experience in training, facilitation, or instructional design.
  
  
  

Purple Perks

• Medical and dental insurance
• Generous PTO and observed holidays
• 2 Paid VoluNteer Days per year
• Employee Stock Purchase Program
• Pension with company-contribution
• Monthly grab & go onsite pantry allowance
• Monthly internet allowance
• De Minimis - monthly allowance
• FuN-raising opportunities as part of our giving program
• N-ablite Learning – custom learning experience as part of our investment in you
• The Way We Work – hybrid working model of 2-3 days a week in-hub collaboration
  
  
  

About N-able

At N-able, our mission is to protect businesses against evolving cyberthreats with an end-to-end cyber resilience platform to manage, secure, and recover. Our scalable technology infrastructure includes AI-powered capabilities, market-leading third-party integrations, and the flexibility to employ technologies of choice—to transform workflows and deliver critical security outcomes. Our partner-first approach combines our products with experts, training, and peer-led events that empower our customers to be secure, resilient, and successful.

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