IBM System I AS 400 RPG IV

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Summary: As an Application Support Engineer, you will engage in a variety of tasks that involve identifying and resolving issues within critical business systems. Your day will be filled with dynamic problem-solving, collaborating with team members, and ensuring the smooth operation of software applications. You will play a vital role in maintaining system integrity and performance, contributing to the overall success of the organization. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Analyze and troubleshoot application issues to ensure optimal performance. - Collaborate with cross-functional teams to enhance system functionality. - Document processes and solutions for future reference and training. - Provide support and guidance to junior team members as needed. - Stay updated with industry trends and best practices to improve service delivery. Professional & Technical Skills: - Required Skill: Expert proficiency in IBM System i (AS/400) RPG IV. - Strong understanding of application support methodologies and practices. - Experience with system performance monitoring and optimization techniques. - Familiarity with database management and data integrity principles. - Knowledge of software development life cycle and project management. - Experience in troubleshooting and resolving technical issues efficiently. Additional Information: - The candidate should have minimum 1 year of experience in IBM System i (AS/400) RPG IV. - This position is based at our Manila office. Minimum 1 year(s) of experience is required