HR Systems Specialist

Location: BGC, Taguig

Shift pattern: Mid-shift – 4pm MNL to 1am MNL

Working Model: Hybrid, 3 days in the office and 2 days working from home.

Working in our dynamic, successful HR team there has never been a better time to join Pepper Money, a specialist mortgage lender backed by a global financial institution offering first and second charge loans.

We really do believe that it’s our people who are our main competitive advantage – the ‘thing’ that sets us apart from our competitors.

Our passion is to ‘Help People Succeed’. This is at the heart of everything we do and includes our valued customers, intermediary brokers and partners as well as all of our fantastic colleagues.

We operate a hybrid working model, with a split of days being in the office and days being worked at home. Pepper Money has three offices across the UK and one office in Manila, where this role will be based.

What you will be doing

As the HR Systems Specialist you will play a pivotal role in enhancing the HR technology that powers our colleague experience. You’ll own the performance, development, and optimisation of our HR systems, ensuring they remain efficient, resilient, and user‑friendly for teams across the UK and Manila.

Key areas include:

• Enhancing and maintaining the HR system suite to improve employee experience and HR efficiency.
• Managing and supporting mass data uploads (e.g., pay review, bonuses) with strong reconciliation and audit controls.
• Leading system enhancements and upgrades through structured project methodology.
• Monitoring system performance, resolving issues, and working closely with suppliers.
• Managing permissions, data governance, and compliance with UK and Philippines data protection requirements.
• Providing user support, training, and identifying system improvements proactively.
• Keeping HR content up‑to‑date across internal platforms including the HR comms hub, and SharePoint.
• Supporting FOI and Subject Access Requests with HR Policy & Governance and Legal.
• Ensuring business continuity and supporting broader HR initiatives.

What we are looking for

You’ll bring strong HRIS expertise, a problem‑solving mindset, and the confidence to work across multiple jurisdictions in a fast‑paced environment.

We’re looking for someone with:

• At least 5 years of experience in a HR systems specialist role.
• Working knowledge with using SAP SuccessFactors (essential).
• Knowledge of HR processes and the full employee lifecycle.
• Understanding of project management approaches and system implementation.
• Solid grasp of corporate data protection requirements.
• Excellent analytical, problem‑solving, and communication skills.
• Ability to manage stakeholders across different regions like UK and Manila.
• High attention to detail, strong organisational skills, and a proactive approach to continuous improvement.
• Bachelor’s Degree in HR or Business Administration

Some of the benefits we provide are:

• Competitive salaries and bonus schemes
• Hybrid home/office working arrangements
• Regular training and opportunities to learn and grow
• Holiday leave plus bank holidays
• Medical insurance cover
• Life insurance
• Health and wellbeing support

In return for your commitment, you’ll have the chance to develop your career in a dynamic environment, working alongside top talent and an exceptional leadership team. If you want to be involved in our exciting expansion plans and have the chance to really shape and influence the way the business grows, then we’d love to hear from you.

We also want our people to feel a sense of belonging at Pepper Money. We are committed to meeting our Diversity, Equality and Inclusion charter, further information can be found on the Careers section on our website.