HR Governance And Controls Specialist

About the Role

This role enables strong commercial, financial, and operational control within H2R by owning the end-to-end Billing process and governing Priority Demand and Break-In Work activities. The role ensures that all vendor funded work is fully costed, properly approved, and accurately reflected in purchasing and payment systems. This includes budgeting support, raising purchase requisitions, monitoring conversion to purchase orders, reconciling services with invoices, managing pass through costs, maintaining PEZA compliance, and ensuring that all financial and contractual documents are complete, current, and stored for audit.

The Specialist Contracts & Frameworks support the Strategic Planning team on the Project Change Order process and serves as a backup when required, while remaining primarily accountable for the financial outcomes that result from PCO work. The role acts as the central coordination point for Service Owners, Finance, Procurement, and Vendor Partner to ensure clean execution, timely payment, accurate reporting, and consistent governance of contractual and financial obligations.

The role maintains operational discipline by keeping trackers updated for reporting, strengthening cost transparency, reducing financial and contractual risks, and ensuring that HR Operations delivers planned work in a compliant, efficient, and well governed way.

• Manage the end-to-end billing cycle including PR creation, PO conversion, invoice reconciliation, accruals, pass through costs, and payment coordination.
• Partner with Vendor and Finance to validate monthly accruals and ensure accurate and complete financial reporting.
• Maintain full and accurate financial and contractual documentation for audit readiness, including invoices, approvals, contracts, and related records.
• Apply established procedures for Priority Demand and Break-In Work and ensure that each request is correctly classified, documented, and progressed through the required steps.
• Support the Project Change Order process by coordinating financial follow through, updating purchasing documents, and ensuring billing aligns with approved scope and costing.
• Act as backup to the Specialist Strategic Planning when required to ensure continuity in progressing PCO activities.
• Maintain contract and financial files, monitor contract obligations, and support routine compliance checks and reviews.
• Support budget monitoring activities, including NGO Fee and GPP updates, tracking, and consolidation of budget information.
• Maintain and update trackers and data sources used for reporting, including billing status, accruals, POs, PRs, pass through costs, and contract activity.
• Consolidate financial and operational data to support reporting requirements and provide insights that inform decision making.
• Identify billing or demand related risks, discrepancies, or recurring issues and escalate promptly to relevant stakeholders.
• Coordinate with Finance, Procurement, HR Services Delivery, Service Owners, and Vendor Partner to resolve purchasing, billing, compliance, and documentation issues.
• Ensure adherence to financial, contractual, and operational procedures, including PEZA compliance and Delegation of Authority requirements.
• Recommend improvements to strengthen accuracy, efficiency, governance, and process control within HR Operations.

• Brings strong financial and analytical skills with the ability to manage billing, accruals, and purchasing activities with accuracy.
• Demonstrates disciplined governance, strong attention to detail, and comfort working with structured approval processes.
• Communicates clearly and works effectively with Finance, Procurement, Service Owners, HR Services Delivery, and Vendor Partner.
• Proactive in identifying issues, following up with stakeholders, and ensuring timely completion of tasks.
• Thrives in a role that requires coordination, documentation, and maintaining complete and auditable records.
• Brings a continuous improvement mindset and looks for ways to simplify processes and strengthen controls.
• Highly organised, able to manage competing priorities, and confident in operating in a fast paced, high volume environment.
• Brings a general background in Finance, HR Operations, Planning, or Billing.
• Strong communication and stakeholder engagement capability.
• Experience using SAP.