GDS Tax - Payroll GMx Presales Senior

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EY | GLOBAL MANAGED SERVICES

PAS Tax – Payroll – GMx Presales Senior

GMx Payroll Win Center Senior

Role profile

Senior-level individual contributor supporting global payroll

pursuits, commercials, solutioning, governance and sales

enablement.

The opportunity

The GMx Payroll Win Center Senior supports end-to-end integrated payroll services pursuits across the global

presales lifecycle. The role combines bid management, commercial support, solution coordination, sales

enablement, reporting and deal compliance to produce timely, high-quality deliverables for complex, multi

stakeholder opportunities.

Working within a global and virtual team, the Senior is expected to manage assigned pursuit activities with

increasing independence, coordinate inputs from multiple stakeholders, identify risks and dependencies early,

and escalate decisions appropriately. The role is an individual contributor position and does not include formal

people-management or appraisal responsibilities.

Your key responsibilities

Bid management

 Respond to RFx opportunities and pursuits, including proposal development, presentation materials, oral

presentations and demonstration coordination across bid stages.

 Support the pursuit owner and bid manager throughout the bid lifecycle to deliver timely, accurate and

professionally presented outputs.

 Coordinate assigned workstreams, timelines, reviews, actions and stakeholder inputs, and flag risks or delays

early.

 Contribute to deal qualification, renewals and expansion opportunities, win themes, value propositions and

other upstream or downstream business development activities.

 Support analyst- and alliance-led pursuits where required.

Commercial support

 Prepare and coordinate pricing requests with an understanding of implementation, recurring services, scope,

add-ons, margins, discounts and allocation considerations.

 Support commercial modelling and analysis to inform pricing discussions and client negotiations.

 Coordinate commercial reviews, approval protocols and bid tollgates, escalating exceptions as appropriate.

 Support best and final offer, contracting and commercial scope-finalization activities.

Solution support

 Understand client requirements and map them to relevant payroll offerings, solution capabilities and

supporting credentials.

 Coordinate inputs from solution, technology, implementation, service management, country and subject-matter

teams.

 Prepare solution presentations, demonstrations, client-visit materials, business cases and supporting content

for oral presentations and negotiations.

 Contribute to win strategy, value proposition, solution and commercial reviews, and deal-closure activities.

Sales enablement

 Create, maintain and improve reusable collateral, credentials, templates, RFx response content and other

pursuit materials.

 Conduct industry, client and competitor research to support opportunities and strengthen pursuit messaging.

GMx Payroll Win Center Senior | Draft role profile

 Apply digital, automation and AI-enabled tools and good practices to improve the quality and efficiency of

presales delivery.

 Share knowledge and contribute to training and best-practice sessions across the presales community.

MIS, pipeline and governance

 Maintain pursuit lifecycle and pipeline trackers, bid logs, win-loss records, dashboards and periodic reports.

 Create and maintain accurate records in Dynamics and relevant CRM or internal pursuit-tracking tools.

 Perform follow-ups, data-quality checks and governance actions with stakeholders to support reliable reporting

and decision-making.

 Support administration and reporting against presales performance measures.

Deal compliance and risk support

 Support pre-deal submission, compliance and risk processes, ensuring required checklists and deliverables

are completed.

 Collaborate with sales, pursuit leaders, risk and other functions to capture solution, technology, information

security, implementation and independence considerations.

 Track actions and support analysis and reporting of deal compliance to relevant leadership.

 Maintain and follow approved deal-risk procedures, templates and communication practices.

Skills and attributes for success

 Strong written, verbal, interpersonal and presentation skills.

 Strong organizational and project-coordination skills, with the ability to prioritize, work under pressure and

manage multiple deadlines.

 High attention to detail and the ability to translate complex client requirements into clear, professional

business content.

 Ability to work independently within defined responsibilities while collaborating effectively across a remote,

virtual and global matrix organization.

 Commercial awareness, sound judgment and confidence in escalating risks, constraints and decisions when

required.

 Proficiency in Microsoft Office and Microsoft 365 tools.

 Experience with bid automation, CRM, project-management, reporting, dashboarding, AI, advanced Excel or

Power BI tools is an advantage.

To qualify for the role, you must have

 A graduate degree or equivalent qualification.

 Relevant presales, bid management, commercial or business development experience in the BPO, ITeS or

managed services industry.

 Experience coordinating RFx responses, proposals, pricing inputs and multiple stakeholders in a deadline

driven environment.

 Exposure to sales CRM, pursuit-tracking or commercial tools and processes.

 Payroll, HR services or payroll technology exposure is an advantage.

What we look for

 A client-focused, collaborative professional who takes ownership of assigned deliverables and contributes

positively to team outcomes.

 A practical problem-solver who can work through ambiguity, connect inputs across teams and maintain quality

under pressure.

 A continuous-improvement mindset and interest in using digital and AI-enabled approaches to strengthen

presales delivery.

 The ability to work as one global presales team across geographies, sectors and stakeholder groups.

Role boundaries and progression

This Senior role is designed as an experienced individual contributor position. The Senior may guide junior

colleagues on specific tasks and quality expectations, but formal team management, performance appraisals,

GMx Payroll Win Center Senior | Draft role profile

goal setting and overall bid-team leadership remain Manager-level responsibilities. Progression toward Manager

would be demonstrated through sustained ownership of complex pursuits, broader commercial and solution

judgment, leadership of multi-workstream bids, and consistent contribution to capability development and

stakeholder outcomes.

About EY Global Delivery Services

EY Global Delivery Services is a global delivery network that collaborates with EY teams across service lines,

geographies and sectors. The role offers opportunities to contribute to global pursuits, strengthen managed

services capabilities and build experience across clients, teams, technologies and markets.

GMx Payroll Win Center Senior | Draft role profile

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