Looking for your next leadership opportunity? Join our Finance & Accounting Operations team!
Join our Finance & Accounting Operations team and play a key role in leading high-performing teams across Record to Report (RTR), Order to Cash (OTC), and Procure to Pay (PTP), while driving service delivery, client and stakeholder management, operational excellence, and continuous improvement.
These opportunities are primarily onsite and on night shift, with work locations across Uptown Bonifacio Tower 3 (Taguig), Gateway Tower (Cubao), and Robinsons Cybergate Tower 2 (Mandaluyong), depending on the role/project.
We are hiring for the following roles:
Record to Report (RTR) Operations Manager
Manage and oversee end-to-end RTR operations, including journal entries, account reconciliations, financial close, and reporting.
Ensure consistent achievement of SLA/KPI targets across quality, accuracy, turnaround time, and productivity.
Lead teams of analysts and senior analysts, driving performance management, coaching, career development, and employee engagement.
Manage client and stakeholder relationships and ensure timely resolution of operational issues and escalations.
Drive process improvement, automation, standardization, root cause analysis, and operational excellence initiatives.
At least 8 years of relevant work experience in RTR.
Record to Report (RTR) Operations Senior Manager
Lead RTR operations across General Ledger Accounting, journal entry processing, account reconciliations, fixed assets, intercompany accounting, financial close and consolidation, and financial reporting.
Drive achievement of service delivery commitments, including SLA, KPI, quality, and productivity targets, while addressing complex operational issues and escalations.
Lead governance discussions and operational reviews while building strong relationships with clients, business stakeholders, and cross-functional teams.
Lead, coach, and develop RTR professionals while driving employee engagement, capability development, succession planning, and performance management.
Drive continuous improvement, automation, standardization, transformation, transition, and migration initiatives.
At least 12 years of relevant work experience in RTR and 10+ years of supervisory experience for applicable opportunities.
CPA/CA required for applicable RTR roles.
Order to Cash (OTC) Operations Senior Manager
Lead Order to Cash operations across Order Management, Billing and Invoicing, Accounts Receivable, Cash Application, Collections, Credit Management, and Dispute and Deductions Management.
Drive achievement of contractual SLAs, KPIs, productivity, quality, and customer satisfaction targets while proactively addressing operational risks and escalations.
Drive initiatives to improve working capital performance, including DSO, collections, cash flow, and aging management.
Lead client and stakeholder relationships, governance reviews, operational meetings, and business discussions.
Lead and develop teams while driving performance management, coaching, mentoring, succession planning, and operational excellence.
Identify and implement opportunities for process optimization, automation, standardization, migration, and transformation.
At least 12 years of relevant work experience in OTC and 10+ years of supervisory experience for applicable opportunities.
Strong experience in one or more OTC areas such as Order Management, Billing, Collections, Deductions Management, or Cash Application.
Procure to Pay (PTP) Operations Manager
Lead service delivery and operations across the Procure to Pay domain.
Build strong client and stakeholder relationships and support delivery across one or more client portfolios.
Address performance issues and implement continuous improvement plans to achieve project targets and SLA commitments.
Manage people engagement, staffing, and workforce requirements to optimize delivery targets.
Support operational risk mitigation and drive continuous improvement and operational excellence.
At least 8 years of relevant work experience in PTP and minimum 5 years of supervisory experience.
Record to Report (RTR) Operations Manager
At least 8 years of relevant RTR experience
Minimum 5 years of supervisory experience for the applicable Manager/Delivery Lead requirements
Strong experience in end-to-end RTR operations, including journal entries, reconciliations, financial close, and reporting
People leadership and service delivery experience
Record to Report (RTR) Operations Senior Manager
At least 12 years of relevant RTR experience and 10+ years of supervisory experience for the applicable Senior Manager demand
Strong experience in General Ledger, journal entries, account reconciliations, financial close/consolidation, and financial reporting
CPA/CA required for applicable RTR roles
Strong client/stakeholder management and operational leadership experience
Order to Cash (OTC) Operations Senior Manager
At least 12 years of relevant OTC experience and 10+ years of supervisory experience for the applicable Senior Manager demands
Strong experience in one or more of: Sales/Order Management Billing Collections Deductions Management Cash Application
For some demands, strong Collections expertise is specifically required
Strong people leadership, client management, and service delivery experience
Procure to Pay (PTP) Operations Manager
At least 8 years of relevant PTP experience
Minimum 5 years of supervisory experience
Strong PTP operations/service delivery background
Experience in people leadership, stakeholder management, SLA delivery, and continuous improvement
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