Back to listing

Field Tech Analyst

Talentmate

Philippines

9th February 2026

2602-5417-1508

Job Description

Responding to client support requests.
Contacting clients to find out the nature of the problem.
Traveling to the client’s location or connecting via a remote link.
Troubleshooting hardware and software issues.
Installing and maintaining hardware and computer peripherals.
Installing and upgrading operating systems and computer software.
Troubleshooting networking and connection issues.
Advising on software or hardware upgrades.
Providing basic training in computer operation and management.
Completing job reports and ordering supplies.
Provide network technical support for complex network related incidents, changes and projects
Troubleshooting of Cisco and wireless technology, network routing and switching
Coordinate with higher, peer and subordinate elements to troubleshoot, modify or establish LAN/Voice/Video services in support of the mission.
Implement and maintain networked systems, including configurations, supporting / troubleshooting network problems and coordinating with vendors for installation of such items as routers, bridges, concentrators and switches
Deploy, test, maintain, monitor, and troubleshoot telecommunications equipment and network to include but not limited to: Cisco Unified Communications Manager, Unity voicemail, Voice Gateways, Cisco router/switch, Jabber, Telepresence, and Codian MCU devices. Avaya phones, Avaya Media Gateway
Manage, operate and maintain LAN/Voice/Video services for the Command.
Provide and manage a secure, high performance network, for services including VoIP, QoS, CoS, LAN’s, SBC’s, traditional TDM and SIP.
Manage and drive remediation efforts related to information security, remediation may be from incidents, penetration tests, vulnerability scans, internal/external audits and other assessments

Job Details

Role Level:	Entry-Level	Work Type:	Full-Time
Country:	Philippines	City:	Taguig National Capital Region
Company Website:	https://us.nttdata.com/en/	Job Function:	Information Technology (IT)
Company Industry/ Sector:	IT Services and IT Consulting

What We Offer

About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

Report

Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.