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DE033391-Order To Cash Ops Specialist

Talentmate

Philippines

26th September 2026

2609-18702-4177

Job Description

ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Order to Cash Ops Specialist WORK SETUP: Return to Office OVERALL PURPOSE:

The person will assist the OTC Team Lead in meeting the daily productivity and accuracy targets and other deliverables as assigned.

May be assigned complex activities depending upon business requirements RESPONSIBILITIES:

Responsible for the activities assigned by the OTC Team Lead.

Provides a day-to-day work to the group, conducts workload studies, plans activities, sets direction, and provides supervision to and evaluation of direct reports

Ensure timely sending of invoices to customers and completeness of supporting documents of the billing team.

Act as first level of escalation validating the accuracy of billing data against sales order, customer’s purchase order, etc and immediately resolve any discrepancies noted

Monitor team productivity and accuracy, identifying areas for improvement and implementing corrective actions.

Understand and perform AR lead role.

Assist AR processors with questions and problems related day to day transaction processing.

Assist the OTC Team Lead in supervising the activities performed by the regular AR processing team within Manila DC.

Ability to provide assistance to the staff

Actively seeks opportunities for Continuous Improvement initiatives.

Complies with all client published policies and procedures and any legal and regulatory requirements that the company is obliged to adhere to.

Escalates production issues to OTC Team Lead as appropriate.

Ensures all work is performed in accordance with SLAs and metrics.

Assists in the creation of Performance Improvement Plans (PIPs) for Team Members not meeting expected production or quality targets, monitors program for a defined period

May be assigned complex activities depending upon business requirements OTHERS: Project Shift Schedule: Morning Shift Project Rest Day: Weekends Off Project/Team Location: Taguig, Uptown Bonifacio Tower 3

SKILL AND QUALIFICATIONS:

5 to 7 years of relevant experience; 3 years of supervisory experience

Should consider at least 1 of the following sub-processes: 1. Sales/Order Management 2. Billing 3. Collections 4. Deductions Management 5. Cash Application

Job Details

Role Level:	Not Applicable	Work Type:	Full-Time
Country:	Philippines	City:	Taguig National Capital Region
Company Website:	https://www.accenture.com/ph-en	Job Function:	Operations Management
Company Industry/ Sector:	Software Development

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