Job Description


  • ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Procure to Pay Ops Manager WORK SETUP: Return to Office OVERALL PURPOSE: The person will be responsible for overseeing teams of Processors and Analysts under Accounts Payable. He/ she has performance oversight for their team and ensures that productivity and quality metrics are met and reported. He/ she also oversees complex cases and customers and troubleshooting issues. RESPONSIBILITIES: Production Supervision and Support
  • Coordinates individual and team work assignments
  • Monitors workload balancing
  • Supports high quality work through a positive environment
  • Monitors team members performance with the focus on improvement Service Level Agreements and Performance Metrics
  • Ensures individual and team service levels are met or exceeded
  • Assists in reviewing daily, weekly and monthly service levels and provides recommendations for improvements
  • Front line contact for questions or issues surrounding service levels Quality
  • Participates in providing feedback to the Quality team for improvement suggestions
  • Works with auditing resources on individual and team error trends
  • Ensures timely feedback is provided to individuals and teams on quality issues, changes or trends Performance Management
  • Assists in the creation of Performance Improvement Plans (PIPs) for Team Members not meeting expected production or quality targets, monitors program for a defined period
  • Provides suggestions to Management on unit performance, including motivation tactics, incentive programs and performance rewards OTHERS: Project Shift Schedule: Rotation Project Rest Day: Rotation Project/Team Location: Taguig Uptown Bonifacio Tower 3


  • SKILL AND QUALIFICATIONS:


  • At least 8 to 12 years relevant work experience in PTP; 5 to 10 years supervisory experience



  • Job Details

    Role Level: Mid-Level Work Type: Full-Time
    Country: Philippines City: Taguig National Capital Region
    Company Website: https://www.accenture.com/ph-en Job Function: Management
    Company Industry/
    Sector:
    Software Development

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