DE030814-Health Clinical Services Specialist

This job is with Accenture, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

• ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Health Clinical Services SpecialistWORK SETUP: Hybrid RESPONSIBILITIES:
• Deliver clinical training, competency assessments, and hands-on education for clinical and non-clinical staff.
• Support curriculum design, content development, testing materials, instructional methods, and training logistics.
• Develop and implement training modules, job aids, and process documentation.
• Measure training effectiveness and updating programs based on feedback and outcomes.
• Collaborate with teams on training, upskilling, and cross-training initiatives.
• Ensure timely completion of deliverables per SOW and SLA requirements.
• Maintain subject matter expertise through continuous learning and certification.
• Ensure compliance with organizational, contractual, and regulatory standards.
• Identify and address training needs related to case processing, policy use, and clinical review referrals.
• Provide regular reports and track training metrics and trends.OTHERS:Project Shift Schedule: Night ShiftProject Rest Day: RotationProject/Team Location: Taguig Uptown Bonifacio Tower 3
  
  

• Holds active, unrestricted US Registered Nurse license.
• Bachelor of Science in Nursing (BSN) degree
• One to two years experience as a Supervisor/Team Lead (in any industry)
• A minimum of three (3) months of prior working experience as a Registered Nurse in a clinical setting required postgraduate- working experience in a clinical setting (inpatient or outpatient direct patient care) required
• Three months is equivalent to 480 hours of working experience as an RN
• Working experience as a Registered Nurse means holding an active RN license and providing direct patient care
• Clinical setting includes inpatient hospital, outpatient hospital, or clinic
• Must be open to BPO & Non-BPO Experience
• College Graduate (BSN)Good to have only:
• Work experience as Trainer is preferred and good to have skills only