Job Description

Description

  • Assist customers by answering inquiries and resolving issues via phone, email, or chat
  • Maintain a high level of customer satisfaction through effective communication
  • Handle customer complaints and provide appropriate solutions in a timely manner
  • Document customer interactions and feedback accurately
  • Collaborate with team members to enhance customer service processes

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field (preferred)
  • Experience Level: 0–2 years of experience in customer service or a related field
  • Skills and Competencies: Proficient in English Language
  • Skills and Competencies: Strong customer service and interpersonal skills
  • Skills and Competencies: Familiarity with call centre operations
  • Qualities and Traits: Excellent people skills and a positive attitude


Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: Philippines City: Taguig National Capital Region
Company Website: http://metacomsolutions.com Job Function: Customer Service
Company Industry/
Sector:
Telephone Call Centers and Outsourcing and Offshoring Consulting

What We Offer


About the Company

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