Customer Master Data Associate

Company Description

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in

and feel the difference.

Established in 1985 as a monitoring center and provider of communication services, Bosch Service Solutions Inc. today ranks among the leading international providers of Business Process Outsourcing services. Employing more than 4,000 associates in Europe, Asia and South America, Bosch Service Solutions Inc. provides and optimizes business processes for our customers.

Job Description

Primary Functions:

Customer master data (CMD) in supply chain management (SCM) is the centralized, accurate, and consistent record of customer information—including identification, location, and billing details— used to drive efficient order-to-cash processes.

• Creates and edit Master Data according to established policies and desktop instructions (SAP)
• Manages new customer set-ups and changes in support of business processes
• Meet or exceed stated service level requirement
  
  

• Data Maintenance: Creates, updates, and maintains customer master records, ensuring compliance with data standards, policies, and requirements.
• Data Integrity & Quality: Performs regular checks to eliminate duplicate records, correct inconsistencies, and ensure accurate information across all systems (e.g., SAP, CRM).
• Process Coordination: Collaborate with Sales, Logistics, and customer service teams to process requests for new customers, changes, and closures.
• Reporting: Monitors data quality metrics and generate reports on customer master data performance.
• Data Validation: Verifies the accuracy of customer documentation and perform credit/tax assessment checks.
  
  

• 1 year experience in Data/Order to Cash environment in a multinational organisation and/or Shared Services environment
• Must have proficient in using SAP systems, MS Excel and other MS Office platforms
• Preferred background in Supply Chain Management and order management
• Must be organized be detail oriented
• Fluent in both oral and written English, working language-English (including daily communication and meetings) and adaptable to work in a global team
• Must be amenable to work on a day shift