Job Description

We are hiring for Content and Video Moderators for our awesome pioneer team!

As a Content or Video Moderator you will be responsible for making sure that videos are scanned and vetted for content before being published. Also, you have to make sure that these videos are in adherence with the community guidelines and meets the Companys standards of publication.

What Youll Do

  • Act as an advocate of the brand by ensuring that all video contents are fit for online community consumption that is by reviewing and moderating all video contents. Ensuring that these are free from inappropriate, offensive, harmful content and does not include any illegal items.
  • Liaise with the Legal and Community team to help the customers platform uphold their trust and safety programs and ultimately provide real time protection for their user-base.
  • Collaborate with all the internal stakeholders and implement the moderation strategy
  • Create and update the moderation guidelines and track all the banned users
  • Manage the banned user process; track and restrict previously banned users
  • Maintain a standard Moderation Guideline and ensure they are up to date
  • Regularly gather insights gained from moderation to improve opportunities in the process and suggest solutions.

What Were Looking For

  • Should have at least 6 months of Content Moderator experience
  • Knowledge in US politics and news are a plus
  • Must have good and oral communications skills
  • Must be willing to work onsite on a shifting in BGC, Taguig
  • Senior High School or High school old curriculum graduates with good communications are welcome to apply

Other Info

  • Application Process: 1-Day hiring (Onsite Process depending on the availability of the hiring managers)
  • Work set up: Onsite
  • Schedule: Shifting

Whats in it for you?

Our people enjoy some amazing perks, check out a few below:

  • Competitive salary package
  • Exciting employee engagement activities
  • Stability (Continuously getting pioneer accounts)
  • Learning sessions every week
  • Fast career growth
  • Accessible location
  • HMO
  • Leave credits/Leave conversions
  • Night differential
  • Uncapped annual appraisal
  • 2 days off

And most importantly, youll be part of a growing company with dynamic and engaging team.


Job Details

Role Level: Entry-Level Work Type: Full-Time
Country: Philippines City: Taguig National Capital Region
Company Website: https://www.iopex.com/ Job Function: Customer Service
Company Industry/
Sector:
Telephone Call Centers and Outsourcing and Offshoring Consulting

What We Offer


About the Company

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