Content Creator Multimedia Designer

The Snapshot

You'd be joining a well-established, individually owned Australian retail travel agency that's part of a much larger national travel network, though this store runs its own show day to day. They specialize in escorted group tours and cruise holidays, with a particular focus on river and luxury cruises, alongside the everyday flights, itineraries and tailored trips you'd expect from a full-service travel agency. This role works directly with the two owners rather than an in-house marketing team. The brand, templates and tone of voice are already established: your job is to take their ideas, raw footage and photos and turn them into the content that actually gets published, week in and week out. This role is based in the Philippines, working full-time hours aligned to Australian business hours.

What You'll Actually Do

Video and social content

• Edit raw phone and camera footage into short-form video (15 to 60 seconds) for Reels and TikToks, with captions, music and branding applied
• Build highlight reels and destination showcase videos for email, social and the website
• Produce a steady 30 to 60 social posts a month across Facebook and Instagram: deals, destinations, client stories, travel tips, countdowns and behind-the-scenes content

Tour marketing packages

• Put together a full marketing package for each of the year's roughly six escorted tour departures: brochure, promotional video, social posts, email campaign, destination guide, printable flyer, FAQ sheet, and countdown and testimonial graphics
• Design branded tour brochures covering itineraries, inclusions, pricing and FAQs, to a standard that matches the quality of the trips being sold
• Create graphics and follow-up content for in-person travel information nights

Email marketing

• Write and design email campaigns (tour promotions, quarterly newsletters, cruise specials) in the agency's existing email platform
• Build and manage automated sequences: welcome emails, enquiry follow-ups, pre-departure countdowns and post-trip review requests

Design and content planning

• Maintain a library of branded Canva templates for quotes, promotions, travel tips and other recurring content
• Build landing pages for specific tours and cruises
• Run a monthly content calendar so every post, email and campaign is planned ahead of time
• Keep the Google Business Profile updated with fresh posts and imagery
• Organize the content library: destination images, client photos, testimonials and brand assets

Nice to Have

• Background in travel, tourism or hospitality (genuinely helpful, though not required)
• Experience with Genesys or a similar travel-specific email or CRM platform
• Experience building conversion-focused landing pages
• Familiarity with managing a Google Business Profile

The Setup

• Philippines-based candidates only
• Full-time, Monday to Friday
• Work-from-home equipment provided

What's In It for You

A stable, full-time role with a business that genuinely needs you and wants you to grow into it. You'd be trusted to own your area, not micromanaged, working with a small team that values someone who can take things off their plate and run with them.

On top of that, Staffstream looks after you properly:

• HMO health cover, with one dependent covered for free
• Group life insurance
• Paid leave credits
• Work-from-home equipment provided

You're employed compliantly under Philippine law: a proper local employment contract, your taxes handled correctly, and all your government-mandated benefits (SSS, PhilHealth, Pag-IBIG) plus 13th month pay. That means real security and peace of mind, not a loose freelance arrangement. Everything is above board and looked after for you.

How This Works

You'd be employed directly by Staffstream, not by the client. We place you with an Australian business and support you the whole way, handling the local employment side properly so you can focus on the work in front of you.