As Health & Benefits Consulting Analyst, you will play the role of technical support for the consulting team of the Health and Benefits (H&B) line of business.
You will be focused on supporting the delivery of the technical and analytical work on a wide variety of complex projects in the employee benefit space.
You will serve to manage and coordinate the delivery of such projects including working closely with other H&B resources as well as Global Business Center (GBC) resources to ensure deadlines and quality of deliverables are met at all times.
You will be involved in the day-to-day communication and liaison with our clients and create client deliverables.
Key Responsibilities
Analysis of employee demographics
Analysis of the epidemiological profile of the population (if such data is available)
Analyze existing benefits of clients to populate reporting templates and prepare side-by-side benchmark analysis
Review and analyze benefit utilization/experience data
Prepare and analyze reports on utilization experience and analysis, calculation of loss ratios, IBNR’s, frequency of use, member profile, high level benefit costing, etc.
Analyze available funding options (e.g. HMO, life insurance, TPA, etc.)
Analysis of the advantages and disadvantages of the plan funding model (insured or self-insured)
Assist in designing and costing alternative plans to suit client needs
Assist in preparing reports considering the feasibility of flexible benefits as well as flexible benefit plan design.
Assist in developing efficient plan design options and funding arrangements that fit client goals
Assist in the delivery of special projects that may be assigned to you like WTW’s portfolio averages and other actuarial data
Demonstrate proficient writing, oral presentation skills in client reports, recommendations, and presentations
Train colleagues to ensure business continuity and room for expansion of this particular practice
Performance Objectives
Financial
Identify, prospect and close new business to achieve annual revenue goals while working within profitability guidelines
Identify and target appropriate client segmentation to develop sales value proposition, adopt solution-based sales approach to win new clients
Build relationships with internal and external sources to maximize the penetration of key target accounts
Achieve clear goals of business development activities and revenue generation
Clients
Explore/Create business opportunities focusing on the SME segment
Ensure that the local market is aware of WTW’s intellectual capital and use the knowledge to engage with Clients and Prospects
Ensure a thorough and deep understanding of a Prospect through research and a needs analysis with the correct points of contact.
Excellence
Consistently perform technical review of work products
Ensure timely and complete Compliance and Contracting requirements based on WTW Guidelines in this regard
Consistently use Sales Tools mandated by the region, completely understand and maximize the use of these
People
Build relationships internally and collaborate effectively on cross-functional and cross-regional teams
Ensure self-learning through WTW internal and external publications, learning sites, and attendance at learning sessions
Qualifications
The Requirements
University graduate. Strong preference for those with degrees in Mathematics, Applied Mathematics, Statistics, Economics, and related degrees.
Working knowledge of MS Office (Excel, Word, PowerPoint).
Polished and well developed oral and written communication skills.
Ability to learn quickly about WTW’s capabilities, strategic plans and business objectives.
A strong commitment to the highest standards of professional conduct.
Flexible, adaptable, with strong interpersonal and team skills.
Strong analytical and creative skills.
Ability to organize and prioritize to successfully meet deadlines.
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