Career Support Associate For Recruitment

The Career Support Associate (Recruitment) supports job seekers and employers throughout the hiring process by matching candidates to suitable job opportunities, coordinating interviews, and facilitating successful placements. This role ensures a positive candidate experience, maintains accurate records, and supports high-volume recruitment activities while meeting quality and turnaround standards.

Responsibilities

• Review candidate profiles and assess their suitability for available job opportunities.
• Guide candidates on profile completion, interview preparation, and hiring requirements.
• Clearly communicate job requirements, expectations, and next steps to candidates.
• Coordinate interview schedules between candidates and employers.
• Ensure timely and accurate submission of qualified candidates to hiring managers or clients.
• Support high-volume recruitment and placement activities to maximize successful hires.
• Maintain accurate candidate records and recruitment data across systems and tools.
• Track candidate outreach, interview outcomes, and follow-up activities.
• Adhere to recruitment quality standards, service levels, and turnaround times.
  
  

• High School graduate.
• Excellent verbal and written English communication skills.
• At least 4 years of experience in a contact center, customer support, or high-volume calling environment.
• Minimum of 1 year of experience in recruitment operations or recruitment support.
• Strong communication and call-handling skills, with the ability to manage challenging conversations professionally.
• Ability to lead conversations, coordinate activities effectively, and ensure timely follow-through.
• Comfortable working in a fast-paced, high-volume environment while managing multiple priorities.