Business Analyst

The Business Analyst will drive topline growth and bottom-line efficiencies by leading Value Stream Mapping and Business Process Redesign activities. The role-holder will apply strong stakeholder and requirements management skills, using a design-thinking approach to capture gaps and opportunities for our Practice Groups and Business Professionals.

As part of our Technology Practice of Law Solutions department, the role-holder will be dedicated to ensuring a superior user experience by delivering value-added solutions, implementing technology adoption strategies, developing strategic roadmaps, and managing stakeholder relationships.

Main responsibilities:

• Apply expert knowledge of various methods for documenting all requirements, including value stream mapping, data models, data mapping, workflow diagrams, use cases, wireframes, and UI specifications; identify appropriate tools for each
• Create comprehensive business cases aligned with strategic goals; provide clear justification for project investments and facilitate collaboration between stakeholders to develop the business case
• Manage requirements across workstreams to evaluate and identify downstream impacts, traceability, and project scope alignment
• Facilitate conversations between business stakeholders and technology to bridge understanding of complex requirements, resolve conflicts, and promote collaboration
• Promote Agile Scrum processes by acting as a liaison between the development team and stakeholders; participate in Scrum ceremonies, manage user stories and product backlog items, and ensure effective stakeholder management
• Work outside normal business hours as needed to communicate with people in multiple time zones
• Serve as a liaison to:
• Practice Group and Business Stakeholders: maintain a close working relationship to elicit business requirements and discuss scoping decisions
• Enterprise Architecture & Security: collaborate early on during business requirements to review business capabilities and consider the necessary internal security processes and procedures
• Technology Teams: collaborate with all facets of technology throughout projects to maintain consistent alignment with technology initiatives, strategy, and compliance

Skills and experience:

• A bachelor’s degree in information systems, computer science, data science/analytics, business management, or a related field, or equivalent work experience
• Strong experience in a business analysis role creating Business Requirements Documents (BRDs), managing requirements, developing use cases, system and process workflows, data mappings, and process models
• Certification in business analysis, such as Certified Business Analysis Professional (CBAP), Professional in Business Analysis (PMI-PBA), and Agile Analysis Certification (IIBA-AAC)
• Experience in Agile SCRUM is highly desirable
• Experience in a legal environment is highly desirable
• Consulting experience is preferred
• Excellent communication skills with both team members and internal business constituents; comfortable mediating between user needs, business objectives, and technical feasibility with confidence
• Continued drive for excellence and high quality, despite frequent iterations, changes in priority, scope, and stakeholders
• Proficient in using Microsoft tools, including Azure DevOps, Microsoft Teams, Word, Excel, PowerPoint, MS Project, and SharePoint

About us

At Baker McKenzie we are different in the way we think, work and behave. With our team of 13,000 people, including over 6,500 locally admitted lawyers, in over 70 offices worldwide, we have a passionately collaborative community of 60 nationalities and are committed to world-class career development to everyone in every job at every level. Baker McKenzie can offer you both the uncompromising commitment to excellence expected of a top firm paired with a passionately global and genuinely collaborative working environment.

Additional Information

Baker McKenzie is an Equal Opportunity Employer. We are committed to promoting diversity and inclusion for all. Our unique international culture is reflected in the drawing together of a worldwide family of individuals from diverse cultures and backgrounds in all of our offices. We encourage the best people - regardless of race, religion or belief if any, gender, gender identity, disability, sexual orientation or age - to fulfill their professional aspirations with us. We are committed to ensuring an inclusive and accessible experience for all candidates.