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Associate - Customer Care

Talentmate

Philippines

25th February 2026

2602-9553-68

Job Description

Responsibilities

Phone support to Employers (Group), Agents, Relationship Managers, funeral homes, and Beneficiaries or any other caller inquiring about a Life product.
Providing support within emails regarding Notice of Deaths (NOD), inquiries, and administrative emails requiring updates in our systems

Qualifications

1-2 years BPO experience
1-2 years experience with Insurance (preferred but not required)
Strong verbal and written communication skills
Can multi-task between phone and email interaction
No certification/ license is required

Job Details

Role Level:	Entry-Level	Work Type:	Full-Time
Country:	Philippines	City:	Taguig National Capital Region
Company Website:	https://www.principal.com/	Job Function:	Customer Service
Company Industry/ Sector:	Financial Services

What We Offer

About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

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Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.