Appointment Setter Medical Aesthetics And Cosmetic Clinics

Help transform enquiries into booked consultations while delivering an exceptional client experience for a premium aesthetics business.

The Opportunity at a Glance

Join a growing organization in the medical aesthetics, skin, and cosmetic treatment industry, supporting a high-performing clinic that specializes in advanced skin corrective and laser treatments.

We're looking for an experienced Appointment Setter & Client Coordinator who can confidently manage inbound enquiries, nurture warm leads, coordinate bookings, and ensure no opportunity is missed. This is a client-facing role where responsiveness, relationship building, and conversion skills directly contribute to business growth. If you're commercially minded, customer-focused, and experienced in turning enquiries into appointments, this could be the perfect opportunity.

How You'll Make an Impact

• Respond to inbound enquiries across phone, chat, and digital channels
• Qualify and nurture warm leads into booked consultations
• Execute structured follow-up campaigns to maximize conversion rates
• Manage appointment bookings, reschedules, cancellations, and diary optimization
• Proactively fill appointment gaps and maintain clinic utilization
• Monitor and oversee AI-driven conversations within GoHighLevel
• Step into conversations when human judgement and personalized care are required
• Conduct client retention and re-engagement calls
• Maintain accurate CRM records and pipeline updates
• Manage GoHighLevel automations and workflows
• Provide reporting on lead activity, bookings, and conversion performance

What We're Looking For - You're the Perfect Fit if You:

(Non-Negotiable Requirements)

• Are based in the Philippines
• Have 5+ years of experience in:
• Appointment Setting
• Client Coordination
• Sales Support
• Customer Service
• Have a proven track record of converting warm enquiries into booked appointments
• Have hands-on GoHighLevel experience including:
• CRM management
• Pipeline management
• Campaign automations
• Workflow management
• Have excellent written and verbal English communication skills
• Are confident handling phone-based client conversations
• Can manage multiple leads, enquiries, and follow-ups simultaneously
• Are highly organized, proactive, and accountable

What Sets You Apart - You'll Shine Even Brighter With:

• Experience within:
• Cosmetic Clinics
• Medical Aesthetics
• Healthcare
• Wellness Businesses
• Experience with AI-assisted customer communication tools
• Exposure to retention marketing and re-engagement campaigns
• Strong understanding of lead nurturing and sales conversion processes
• Experience supporting premium or high-end service businesses

Work Schedule & Employment Terms

• Monday to Friday | Following AU Business Hours
• Remote work setup
• Open to PH-based applicants only
• Philippine-based employment only

What's Included:

• Paid Leave Credits
• Government-mandated benefits (SSS, PhilHealth, Pag-IBIG)
• Work-from-home equipment provided

All employment is fully compliant with Philippine taxes and government contributions.